Glossary
Last updated: 2024-11-20

Voice Agent (Sprachagent)

A conversational interface that can interact with your customers over the phone, just like a human.

A Voice Agent is a conversational interface that can interact with your customers over the phone, just like a human. These agents can answer questions, provide information, and even perform actions on your behalf.

Unlike simple chatbots, Voice Agents use advanced Speech-to-Text (STT) and Text-to-Speech (TTS) technologies to enable natural verbal communication.

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Voice Agent (Sprachagent) - Glossary & Definition | Famulor