Glossary
Last updated: 2024-11-10VoIP (Voice over IP)
Technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line.
Voice over Internet Protocol (VoIP) is a technology that converts voice signals into digital data packets and transmits them over the Internet. This is in contrast to traditional telephony, which uses circuit-switched networks.
How VoIP Works
When you make a call using VoIP, your voice is converted into a digital signal, compressed, and sent over the Internet. At the destination, the signal is converted back into voice.
Benefits for Businesses
- Lower Costs: VoIP calls are often significantly cheaper than traditional calls, especially for international connections.
- Flexibility: You can use your office number anywhere in the world as long as you have internet access.
- Integration: VoIP integrates seamlessly with CRM systems and other business software.