AI Call Center for E-Commerce

Scale your customer service without limits

Revolutionary AI phone system for online retailers. Automated order processing, return handling and 24/7 customer support. Boost your sales with intelligent phone automation.

24/7 Customer Support
Order Processing
Return Management
Multi-language

E-Commerce Customer Service Challenges

Traditional phone support limits growth and customer satisfaction

Overwhelmed customer service during peaks

Black Friday, holidays, and promotions flood your phone lines. Customers wait forever or hang up frustrated.

High support costs eat profits

Scaling customer service requires expensive staff. Night shifts and weekend coverage multiply costs exponentially.

Lost sales due to poor support

Customers abandon carts when they can't get help. Poor phone experience leads to negative reviews and lost revenue.

Smart AI Phone System for Online Retail

Automate customer service and focus on growing your business

24/7 Order Processing

Your AI phone system handles orders, modifications, and cancellations around the clock - even during peak shopping periods.

Automated Return Management

Smart return processing with automatic RMA generation, refund authorization, and exchange coordination.

Intelligent Product Support

AI answers product questions, provides sizing guides, and offers personalized recommendations to boost conversions.

Order Status & Tracking

Customers get instant order updates, shipping information, and delivery tracking without human intervention.

Multi-language Support

Serve global customers in their preferred language with natural-sounding AI voices and cultural understanding.

E-Commerce Integration

Direct connection to Shopify, WooCommerce, and major platforms for real-time order and inventory data.

Telefonía IA para E-Commerce

Crea sistemas telefónicos con IA de forma avanzada con nuestro constructor visual de flujos. Arrastra, suelta y despliega — sin programar. Desde soporte sencillo hasta automatización comercial compleja.

Integraciones

Conéctese con las herramientas esenciales para E-Commerce

La telefonía IA de Famulor se integra perfectamente con más de 250 herramientas. Estas son las más importantes para su sector:

+250 herramientas más disponibles

Ver todas las integraciones

Use Cases for Online Retailers

Comprehensive automation for every customer interaction

Order Management & Modifications

Complete order lifecycle management from placement to delivery, including changes and cancellations.

Process new orders via phone
Modify existing orders automatically
Handle order cancellations and refunds
Provide real-time order status updates

Customer Support & Product Help

Intelligent customer assistance with product knowledge, sizing guides, and technical support.

Answer product specifications and features
Provide sizing and compatibility guides
Troubleshoot product issues
Escalate complex cases to human agents

Return & Exchange Processing

Streamlined return management with automated authorization and processing workflows.

Initiate return requests automatically
Generate RMA numbers and labels
Process exchanges and store credits
Track return status and refunds
Comparativa de costes

Coste mensual: 1 empleado vs. Famulor AI

Vea la comparativa directa de costes y descubra los beneficios de la telefonía IA.

Comparison1 EmployeeFamulor AI
Monthly Cost
€3,200
€90+
Payment
Fixed salary + benefits
Pay only for actual calls
Management
Requires HR management
Easy platform management
Learning & Development
Training & development needed
Learns from every call
Availability
Limited working hours
Never leaves the job
Vacation
25-30 days per year
Never on vacation
Sick Leave
Sick days possible
Never sick

Ahorre hasta un 95% de sus costes de telefonía con Famulor AI

Voces IA

Explore 100+ idiomas con cientos de voces IA naturales

Famulor apoya su comunicación global con voces IA naturales en más de 100 idiomas y dialectos.

🇺🇸English
🇩🇪German
🇪🇸Spanish
🇫🇷French
🇮🇹Italian
🇵🇹Portuguese
🇳🇱Dutch
🇵🇱Polish
🇷🇺Russian
🇹🇷Turkish
🇸🇦Arabic
🇨🇳Chinese
🇯🇵Japanese
🇰🇷Korean
🇹🇭Thai
🇻🇳Vietnamese
🇮🇩Indonesian
🇲🇾Malay
🇵🇭Filipino
🇮🇳Hindi
🇧🇩Bengali
🇮🇳Marathi
🇮🇳Kannada
🇮🇳Tamil
🇮🇳Telugu
🇵🇰Urdu
🇮🇳Punjabi
🇮🇳Gujarati
🇷🇴Romanian
🇺🇸English
🇩🇪German
🇪🇸Spanish
🇫🇷French
🇮🇹Italian
🇵🇹Portuguese
🇳🇱Dutch
🇵🇱Polish
🇷🇺Russian
🇹🇷Turkish
🇸🇦Arabic
🇨🇳Chinese
🇯🇵Japanese
🇰🇷Korean
🇹🇭Thai
🇻🇳Vietnamese
🇮🇩Indonesian
🇲🇾Malay
🇵🇭Filipino
🇮🇳Hindi
🇧🇩Bengali
🇮🇳Marathi
🇮🇳Kannada
🇮🇳Tamil
🇮🇳Telugu
🇵🇰Urdu
🇮🇳Punjabi
🇮🇳Gujarati
🇷🇴Romanian
🇷🇴Romanian
🇮🇳Gujarati
🇮🇳Punjabi
🇵🇰Urdu
🇮🇳Telugu
🇮🇳Tamil
🇮🇳Kannada
🇮🇳Marathi
🇧🇩Bengali
🇮🇳Hindi
🇵🇭Filipino
🇲🇾Malay
🇮🇩Indonesian
🇻🇳Vietnamese
🇹🇭Thai
🇰🇷Korean
🇯🇵Japanese
🇨🇳Chinese
🇸🇦Arabic
🇹🇷Turkish
🇷🇺Russian
🇵🇱Polish
🇳🇱Dutch
🇵🇹Portuguese
🇮🇹Italian
🇫🇷French
🇪🇸Spanish
🇩🇪German
🇺🇸English
🇷🇴Romanian
🇮🇳Gujarati
🇮🇳Punjabi
🇵🇰Urdu
🇮🇳Telugu
🇮🇳Tamil
🇮🇳Kannada
🇮🇳Marathi
🇧🇩Bengali
🇮🇳Hindi
🇵🇭Filipino
🇲🇾Malay
🇮🇩Indonesian
🇻🇳Vietnamese
🇹🇭Thai
🇰🇷Korean
🇯🇵Japanese
🇨🇳Chinese
🇸🇦Arabic
🇹🇷Turkish
🇷🇺Russian
🇵🇱Polish
🇳🇱Dutch
🇵🇹Portuguese
🇮🇹Italian
🇫🇷French
🇪🇸Spanish
🇩🇪German
🇺🇸English
🇸🇦Arabic
🇨🇳Chinese
🇯🇵Japanese
🇰🇷Korean
🇹🇭Thai
🇻🇳Vietnamese
🇮🇩Indonesian
🇲🇾Malay
🇵🇭Filipino
🇮🇳Hindi
🇧🇩Bengali
🇮🇳Marathi
🇮🇳Kannada
🇮🇳Tamil
🇮🇳Telugu
🇵🇰Urdu
🇮🇳Punjabi
🇮🇳Gujarati
🇷🇴Romanian
🇸🇦Arabic
🇨🇳Chinese
🇯🇵Japanese
🇰🇷Korean
🇹🇭Thai
🇻🇳Vietnamese
🇮🇩Indonesian
🇲🇾Malay
🇵🇭Filipino
🇮🇳Hindi
🇧🇩Bengali
🇮🇳Marathi
🇮🇳Kannada
🇮🇳Tamil
🇮🇳Telugu
🇵🇰Urdu
🇮🇳Punjabi
🇮🇳Gujarati
🇷🇴Romanian

Speak to your customers in their native language

German
English
Spanish
French
Italian
Portuguese
Dutch
Polish
+90 más

Proven Results for E-Commerce Businesses

Measurable improvements in customer satisfaction and efficiency

60%

faster response times

24/7

customer availability

45%

reduction in support costs

85%

customer satisfaction rate

Transform Your E-Commerce Customer Service Today

Scale your support without scaling your team

✓ Setup in 10 minutes
✓ No monthly commitments
✓ E-commerce integrations included