A front desk that never puts patients on hold
Handle appointment requests, refill routing and reminder calls with an agent that talks like your front desk always wished it had time to.
Llamada en curso…
Dónde suelen fallar las llamadas
Los mismos problemas aparecen en casi todas las colas antes de que intervenga un agente.
Missed calls during peak hours
Between patients, phones ring through to voicemail — and a missed call is often a patient who books somewhere else.
No-shows that empty a schedule
A slot nobody confirms is a slot nobody fills. Manual reminder calls take staff time that could go to patients in the room.
Intake that eats front-desk time
Insurance details, reason for visit, callback numbers — collecting it by phone one patient at a time adds up fast.
Milian · Agente de IA
Llamada entrante
Llama un paciente
Milian atiende al instante y abre el flujo adecuado. Sector: sanidad.
Dónde el agente te ahorra trabajo
Creado para las llamadas que tu equipo atiende cada día. Sin guiones genéricos.
Appointment scheduling
The agent checks real availability on your connected calendar and books, reschedules or cancels visits without a staff member touching the phone.
Prescription refill triage
Callers requesting a refill are asked the right questions and routed to the right queue — clinical judgment always stays with your staff.
No-show reduction
Automated reminder calls confirm upcoming visits and free the slot early if a patient can't make it, instead of finding out at the door.
Patient intake
New-patient calls collect insurance details, reason for visit and contact information before anyone reaches the front desk.
After-hours coverage
Evenings, weekends and holidays get the same calm answer as a Tuesday morning, with urgent calls routed to your on-call line.
Preparado para cualquier volumen
Tres cifras muestran lo que el agente aporta en cada llamada.
Appointment requests answered outside office hours
Countries you can get a local number in
Languages available for patients who call
Las piezas detrás de este flujo
Las partes de la plataforma que tu equipo más usa para este flujo.
Preguntas antes de empezar
No — it handles scheduling, intake and routing. Anything clinical, including refill approvals and symptom questions, is routed to your staff or on-call provider, never decided by the agent.
Pruébalo con tu equipo
Activa un agente para este flujo, dale una tarea y llámalo en unos minutos.
