Dust
Secure messaging and collaboration

How the flow runs
A native automation connects Dust to calls, CRM and run history.
What the engine includes
No-code flows for Dust: triggers, AI steps, CRM and history in Famulor.
Triggers
Calls, bookings, inbound webhooks, schedules and CRM events start the flow.
AI steps
Generate text, extract fields, branch and loop, inside the builder.
CRM & apps
Native CRM actions plus 1000+ connected apps on the automation platform.
Available actions
Actions Famulor can run in Dust from an automation run.
Add fragment to conversation
Create a new content fragment in a conversation. Content fragments are pieces of information that can be inserted in conversations and are passed as context to assistants to when they generate an answer.
Add or update document
Insert a new document to a Data Source (or update an existing one)
Create conversation
Create a new conversation with a specific Dust assistant
Custom API Call
Make a custom API call to a specific endpoint
Dust
Secure messaging and collaboration
Get existing conversation
Get an existing conversation
Reply to conversation
Send reply to existing conversation
Upload file
Upload file to be used in conversation
Live in three steps
Connect Dust in the automation platform.
1
Connect your Dust account
OAuth, API key or MCP: credentials stay encrypted on the connection.
2
Build the automation
Wire triggers, AI steps and Dust actions in the visual builder.
3
Test and activate
Dry-run against sample data, then activate. Every run lands in history.
Ready to connect Dust to the native engine?
Start an automation run: triggers, AI steps, CRM and run history, plus 1000+ more apps.
Dust FAQ
Frequently asked questions about the Dust integration
Setup takes less than 5 minutes. Connect your Dust account, configure your voice agent preferences, and start automating your phone calls immediately.


