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Native automations

Dust

Secure messaging and collaboration

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Famulor

How the flow runs

A native automation connects Dust to calls, CRM and run history.

1Connect your Dust account
2Build the automation
3Test and activate

What the engine includes

No-code flows for Dust: triggers, AI steps, CRM and history in Famulor.

Triggers

Calls, bookings, inbound webhooks, schedules and CRM events start the flow.

AI steps

Generate text, extract fields, branch and loop, inside the builder.

CRM & apps

Native CRM actions plus 1000+ connected apps on the automation platform.

Available actions

Actions Famulor can run in Dust from an automation run.

Add fragment to conversation

Create a new content fragment in a conversation. Content fragments are pieces of information that can be inserted in conversations and are passed as context to assistants to when they generate an answer.

Add or update document

Insert a new document to a Data Source (or update an existing one)

Create conversation

Create a new conversation with a specific Dust assistant

Custom API Call

Make a custom API call to a specific endpoint

Dust

Secure messaging and collaboration

Get existing conversation

Get an existing conversation

Reply to conversation

Send reply to existing conversation

Upload file

Upload file to be used in conversation

Live in three steps

Connect Dust in the automation platform.

  1. 1

    Connect your Dust account

    OAuth, API key or MCP: credentials stay encrypted on the connection.

  2. 2

    Build the automation

    Wire triggers, AI steps and Dust actions in the visual builder.

  3. 3

    Test and activate

    Dry-run against sample data, then activate. Every run lands in history.

Ready to connect Dust to the native engine?

Start an automation run: triggers, AI steps, CRM and run history, plus 1000+ more apps.

Dust FAQ

Frequently asked questions about the Dust integration

Setup takes less than 5 minutes. Connect your Dust account, configure your voice agent preferences, and start automating your phone calls immediately.