Intercom
Customer messaging platform for sales, marketing, and support
Connect Intercom with Famulor's telephony AI to create powerful automated workflows. Our AI phone assistant automates your phone calls and syncs data seamlessly with Intercom. Setup takes less than 5 minutes with our no-code platform.
Workflow Examples
See how you can automate your workflows with Intercom and Famulor's telephony AI. Our AI phone agent revolutionizes your business processes.
AI Phone Automation
Famulor's telephony AI automatically triggers actions in Intercom based on call content and AI agent interactions
Feature Highlights
Create no‑code AI phone call systems with Intercom integration: never miss a call and convert more leads.
Smart Automation
Transform Intercom workflows with AI voice agents.
- 24/7 automated responses
- Instant Intercom data sync
No‑Code Platform
Set up Intercom integration in minutes.
- Visual workflow builder
- Pre‑built Intercom templates
Advanced Analytics
Get real‑time insights from every Intercom interaction.
- Call success metrics
- Intercom data insights
Available Actions
Actions that Famulor's telephony AI can perform in Intercom from your AI phone assistant workflows
Add Note
Add a note to a user
Add note to conversation
Add a note (for other admins) to an existing conversation
Add/Remove Tag on Company
Attach or remove a tag from a specific company.
Add/Remove Tag on Contact
Attach or remove a tag from a specific contact.
Add/Remove Tag on Conversation
Attach or remove a tag from a specific conversation.
Create Article
Creates a new article in your Help Center.
Create Conversation
Creates a new conversation from a contact.
Create or Update Lead
Create or update an Intercom lead.If an ID is provided, the lead will be updated.
Create Ticket
Creates a new ticket.
Create User
Creates a new user.
Create/Update User
Update a user within intercom given an email address.
Custom API Call
Make a custom API call to a specific endpoint
Find Company
Finds an existing company.
Find Conversation
Searches for conversations using various criteria
Find Lead
Finds an existing lead.
Find User
Finds an existing user.
Intercom
Customer messaging platform for sales, marketing, and support
List Tags
List all tags.
Reply to conversation
Reply (as an admin) to a conversation with a contact
Retrieve a Conversation
Retrieves a specific conversation by ID.
Send Message
Send a message to a contact (only allowed by admins)
Update Ticket
Updates an existing ticket.
Available Triggers
Events in Intercom that can start your Famulor telephony AI workflows and activate the AI phone assistant
Contact Replied
Triggers when a contact replies to a Conversation in Intercom.
Conversation assigned to any Intercom admin
Triggers when a conversation is assigned to an admin
Conversation Closed
Triggers when a conversation is closed.
Conversation snoozed
Triggers when a conversation is snoozed
Conversation unsnoozed
Triggers when a conversation is unsnoozed
Conversation was rated
Triggers when a conversation is rated
Intercom
Customer messaging platform for sales, marketing, and support
Lead Added Email
Triggers when a lead enters an email address.
Lead Converted To User
Triggers when a lead is converted to a user.
New Company
Triggers when a new company is created.
New Conversation
Triggers when a conversation is created by a user or lead (not an admin).
New Lead
Triggers when a new lead is created.
New Ticket
Triggers when a new ticket is created.
New User
Triggers when a new user is created.
Note added to conversation
Triggers when a note is added to a conversation
Reply from a user or lead
Triggers when a reply is received from a user or lead (not an admin)
Reply from an Intercom admin
Triggers when a reply is received from an Intercom admin (not a user or lead)
Tag added to a conversation part
Triggers when a conversation part is tagged.
Tag Added to Lead
Triggers when a tag is added to a lead.
Tag Added to User
Triggers when a tag is added to a user.
Updated Contact
Triggers when a contact is updated.
Quick Setup Guide
Get started with Intercom integration in 3 simple steps
Connect your Intercom account
Authenticate your Intercom account with Famulor using OAuth or API keys. Your credentials are stored securely.
Create your workflow
Use our visual workflow builder to connect Famulor voice agents with Intercom actions and triggers.
Test and deploy
Test your integration with sample data, then deploy it to start automating your workflows in real-time.
Ready to connect Intercom with telephony AI?
Start automating your workflows with Intercom and Famulor's telephony AI today. Our AI phone assistant revolutionizes your business processes.
FAQ
Frequently asked questions about Intercom integration