Slack
Slack is the productivity platform that brings teams together. With channels, messaging, AI tools, and over 2,600 app integrations, Slack enables seamless collaboration and workflow automation.
Connect Slack with Famulor's telephony AI to create powerful automated workflows. Our AI phone assistant automates your phone calls and syncs data seamlessly with Slack. Setup takes less than 5 minutes with our no-code platform.
Workflow Examples
See how you can automate your workflows with Slack and Famulor's telephony AI. Our AI phone agent revolutionizes your business processes.
AI Phone Notifications
When Famulor's telephony AI handles a support call, automatically send notifications to your Slack channel
Use Cases with Famulor
Discover how you can automate Slack with Famulor's AI phone assistant
Instant Slack notification for incoming support calls with priority and customer information
Automatic posting of call summaries to relevant team channels after conversation ends
Real-time alerts for urgent customer requests directly to the responsible support team
Feature Highlights
Create no‑code AI phone call systems with Slack integration: never miss a call and convert more leads.
Smart Automation
Transform Slack workflows with AI voice agents.
- 24/7 automated responses
- Instant Slack data sync
No‑Code Platform
Set up Slack integration in minutes.
- Visual workflow builder
- Pre‑built Slack templates
Advanced Analytics
Get real‑time insights from every Slack interaction.
- Call success metrics
- Slack data insights
Available Actions
Actions that Famulor's telephony AI can perform in Slack from your AI phone assistant workflows
Add Reaction to Message
Add an emoji reaction to a message.
Create Channel
Creates a new channel.
Custom API Call
Make a custom API call to a specific endpoint
Find User by Email
Finds a user by matching against their email address.
Find User by Handle
Finds a user by matching against their Slack handle.
Find User by ID
Finds a user by their ID.
Get channel history
Retrieve all messages from a specific channel ("conversation") between specified timestamps
Get File
Return information about a given file ID.
Get Message by Timestamp
Retrieves a specific message from a channel history using the message's timestamp.
Invite User to Channel
Invites an existing User to an existing channel.
List users
List all users of the workspace
Markdown to Slack format
Convert Markdown-formatted text to Slack's pseudo - markdown syntax
Request Action from A User
Send a message to a user and wait until the user selects an action
Request Action in A Channel
Send a message in a channel and wait until an action is selected
Request Approval from A User
Send approval message to a user and then wait until the message is approved or disapproved
Request Approval in a Channel
Send approval message to a channel and then wait until the message is approved or disapproved
Retrieve Thread Messages
Retrieves thread messages by channel and thread timestamp.
Search messages
Searches for messages matching a query
Send Message To A Channel
Send message to a channel
Send Message To A User
Send message to a user
Set Channel Topic
Sets the topic on a selected channel.
Set User Status
Sets a user's custom status
Slack
Channel-based messaging platform
Update message
Update an existing message
Update Profile
Update basic profile field such as name or title.
Upload file
Upload file without sharing it to a channel or user
Available Triggers
Events in Slack that can start your Famulor telephony AI workflows and activate the AI phone assistant
Channel created
Triggers when a channel is created
New Command in Channel
Triggers when a specific command is sent to the bot (e.g., @bot command arg1 arg2)
New Command in Direct Message
Triggers when a specific command is sent to the bot (e.g., @bot command arg1 arg2) via Direct Message.
New Direct Message
Triggers when a message was posted in a direct message channel.
New Mention in Channel
Triggers when a username is mentioned.
New Mention in Direct Message
Triggers when a username is mentioned in a direct message channel.
New Message Posted to Channel
Triggers when a new message is posted to a specific #channel you choose.
New Public Message Posted Anywhere
Triggers when a new message is posted to any channel.
New Reaction
Triggers when a new reaction is added to a message
New Saved Message
Triggers when you save a message.
New Team Custom Emoji
Triggers when a custom emoji has been added to a team.
New User
Triggers when a new user is created / first joins your org.
Slack
Channel-based messaging platform
Quick Setup Guide
Get started with Slack integration in 3 simple steps
Connect your Slack account
Authenticate your Slack account with Famulor using OAuth or API keys. Your credentials are stored securely.
Create your workflow
Use our visual workflow builder to connect Famulor voice agents with Slack actions and triggers.
Test and deploy
Test your integration with sample data, then deploy it to start automating your workflows in real-time.
Ready to connect Slack with telephony AI?
Start automating your workflows with Slack and Famulor's telephony AI today. Our AI phone assistant revolutionizes your business processes.
FAQ
Frequently asked questions about Slack integration