Twilio
Cloud communications platform for building SMS, Voice & Messaging applications
How the flow runs
A native automation connects Twilio to calls, CRM and run history.
What the engine includes
No-code flows for Twilio: triggers, AI steps, CRM and history in Famulor.
Triggers
Calls, bookings, inbound webhooks, schedules and CRM events start the flow.
AI steps
Generate text, extract fields, branch and loop, inside the builder.
CRM & apps
Native CRM actions plus 1000+ connected apps on the automation platform.
Available actions
Actions Famulor can run in Twilio from an automation run.
Call Phone
Call a number and say a message.
Custom API Call
Make a custom API call to a specific endpoint
Download Recording Media
Download the media file for a specific recording.
Get Message
Retrieves the details of a specific message.
Phone Number Lookup
Lookup information about a phone number.
Send SMS
Send a new SMS message
Twilio
Cloud communications platform for building SMS, Voice & Messaging applications
Available triggers
Events in Twilio that start a native Famulor flow.
New Call
Triggers when a call completes (incoming or outgoing).
New Incoming SMS
Triggers when a new SMS message is received
New Phone Number
Triggers when you add a new phone number to your account.
New Recording
Triggers when a new call recording is completed and available.
New Transcription
Triggers when a new call recording transcription is completed.
Twilio
Cloud communications platform for building SMS, Voice & Messaging applications
Live in three steps
Connect Twilio in the automation platform.
1
Connect your Twilio account
OAuth, API key or MCP: credentials stay encrypted on the connection.
2
Build the automation
Wire triggers, AI steps and Twilio actions in the visual builder.
3
Test and activate
Dry-run against sample data, then activate. Every run lands in history.
Ready to connect Twilio to the native engine?
Start an automation run: triggers, AI steps, CRM and run history, plus 1000+ more apps.
Twilio FAQ
Frequently asked questions about the Twilio integration
Setup takes less than 5 minutes. Connect your Twilio account, configure your voice agent preferences, and start automating your phone calls immediately.