How the flow runs
A native automation connects Utility AI to calls, CRM and run history.
What the engine includes
No-code flows for Utility AI: triggers, AI steps, CRM and history in Famulor.
Triggers
Calls, bookings, inbound webhooks, schedules and CRM events start the flow.
AI steps
Generate text, extract fields, branch and loop, inside the builder.
CRM & apps
Native CRM actions plus 1000+ connected apps on the automation platform.
Utility AI, designed for AI agents.
Convert Utility AI to agentic-first. Milian builds the automation workflow, connects it to your assistant, and runs it in the conversation or on a schedule.
AI-Native Automation
Milian turns your brief into a workflow and connects it to the right assistant.
Milian Missions
Run work now, during a conversation, or on a schedule. Milian uses your connected apps.
Agentic Other
Agents read context, write data back, and complete the next process step themselves.
Available actions
Actions Famulor can run in Utility AI from an automation run.
Check Moderation
Classifies if text or image contains hate, hate/threatening, self-harm, sexual, sexual/minors, violence, or violence/graphic content.
Classify Text
Classify your text into one of your provided categories.
Extract Structured Data
Extract structured data from provided text,image or PDF.
Utility AI
Live in three steps
Connect Utility AI in the automation platform.
01
Connect your Utility AI account
OAuth, API key or MCP: credentials stay encrypted on the connection.
02
Build the automation
Wire triggers, AI steps and Utility AI actions in the visual builder.
03
Test and activate
Dry-run against sample data, then activate. Every run lands in history.
Utility AI FAQ
Frequently asked questions about the Utility AI integration
Setup takes less than 5 minutes. Connect your Utility AI account, configure your voice agent preferences, and start automating your phone calls immediately.
Ready to connect Utility AI to the native engine?
Start an automation run: triggers, AI steps, CRM and run history, plus 1000+ more apps.