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Native automations

Utility AI

Utility AI provides general-purpose AI helpers for parsing, classification, and generation inside Famulor.

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Famulor

How the flow runs

A native automation connects Utility AI to calls, CRM and run history.

1Connect your Utility AI account
2Build the automation
3Test and activate

What the engine includes

No-code flows for Utility AI: triggers, AI steps, CRM and history in Famulor.

Triggers

Calls, bookings, inbound webhooks, schedules and CRM events start the flow.

AI steps

Generate text, extract fields, branch and loop, inside the builder.

CRM & apps

Native CRM actions plus 1000+ connected apps on the automation platform.

Milian for Utility AI

Utility AI, designed for AI agents.

Convert Utility AI to agentic-first. Milian builds the automation workflow, connects it to your assistant, and runs it in the conversation or on a schedule.

AI-Native Automation

Milian turns your brief into a workflow and connects it to the right assistant.

Milian Missions

Run work now, during a conversation, or on a schedule. Milian uses your connected apps.

Agentic Other

Agents read context, write data back, and complete the next process step themselves.

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4 Actions

Available actions

Actions Famulor can run in Utility AI from an automation run.

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Check Moderation

Classifies if text or image contains hate, hate/threatening, self-harm, sexual, sexual/minors, violence, or violence/graphic content.

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Classify Text

Classify your text into one of your provided categories.

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Extract Structured Data

Extract structured data from provided text,image or PDF.

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Utility AI

Live in three steps

Connect Utility AI in the automation platform.

  1. 01

    Connect your Utility AI account

    OAuth, API key or MCP: credentials stay encrypted on the connection.

  2. 02

    Build the automation

    Wire triggers, AI steps and Utility AI actions in the visual builder.

  3. 03

    Test and activate

    Dry-run against sample data, then activate. Every run lands in history.

Utility AI FAQ

Frequently asked questions about the Utility AI integration

Setup takes less than 5 minutes. Connect your Utility AI account, configure your voice agent preferences, and start automating your phone calls immediately.

Ready to connect Utility AI to the native engine?

Start an automation run: triggers, AI steps, CRM and run history, plus 1000+ more apps.