Knowledge Base

Your AI agent knows the answers —
always up to date.

Feed your agent with webpages, documents, and custom content — for precise, on-brand responses every time.

GDPR compliantEU hostedLive in 1 week
Famulor Knowledge Base

Powered by

  • Anthropic
  • OpenAI
  • ElevenLabs
  • Deepgram
  • Cartesia
  • Twilio
  • Gladia
  • AWS
  • Microsoft Azure
  • Cloudflare
  • Google Gemini

Knowledge Base · RESULTS

What Knowledge Base

delivers in 90 days.

knowledge sync

real-time

answer accuracy

99%

retrieval speed

<1s

content support

any format

FEATURES

Everything you
need.

Webpage Scraping & Sync

Point the agent at any URL — your website, help center, or product pages — and it automatically scrapes and indexes the content. Re-sync on demand or on a schedule to stay current.

PDF & Document Upload

Upload product manuals, pricing sheets, FAQs, contracts, or any PDF or text document. The agent ingests and understands them instantly — no formatting required.

Custom Text Entries

Create knowledge entries directly in Famulor — company policies, scripted responses, product details, or anything else. Full control over tone, terminology, and what the agent says.

Real-Time Knowledge Updates

Update your knowledge base and changes take effect immediately. No retraining, no deployment, no delay. Your agent reflects the latest information from the first call after an update.

Source Citation in Responses

Optionally, the agent can reference where its information comes from — building caller trust and making it easy to trace responses back to specific documents or pages.

Hallucination Prevention

The agent is constrained to answer only from the knowledge base. If it doesn't know something, it says so clearly and routes the caller to a human — rather than making something up.

HOW IT WORKS

Three steps
to go live.

  1. 01

    Wissensquellen hinzufügen (URL, PDF, Text)

    Füge URLs, PDFs oder eigene Texte in wenigen Minuten hinzu. Famulor crawlt und indiziert deinen Inhalt automatisch — kein technisches Setup erforderlich.

  2. 02

    Agent mit Wissensdatenbank verknüpfen

    Weise die Wissensdatenbank einem oder mehreren Agenten zu. Ab sofort nutzt der Agent dieses Wissen für jedes Gespräch — präzise, konsistent und markenkonforme.

  3. 03

    Präzise Antworten in Echtzeit

    Dein Agent antwortet auf Kundenfragen mit echten Informationen aus deiner Wissensdatenbank — unter einer Sekunde Abrufzeit, keine Halluzinationen, immer aktuell.

CUSTOMER STORY

Our agent answers questions better than our best team member. And it never makes mistakes.

Laura Müller

Müller & Partner

FAQ

Questions teams
ask before they switch.

GET STARTED

Your agent. Always informed.

Upload your first knowledge source and watch your agent answer with precision from the very first call.

No credit card requiredGDPR compliantFirst agent live in under a week