Post Call Analysis

Every call analyzed —
automatically.

AI automatically analyzes every conversation: sentiment, objections, next steps — right after the call.

GDPR compliantEU hostedLive in 1 week
Famulor Post-Call Analysis

Powered by

  • Anthropic
  • OpenAI
  • ElevenLabs
  • Deepgram
  • Cartesia
  • Twilio
  • Gladia
  • AWS
  • Microsoft Azure
  • Cloudflare
  • Google Gemini

Post Call Analysis · RESULTS

What Post Call Analysis

delivers in 90 days.

calls analyzed

100%

sentiment scoring

AI

analysis time

<30s

automated

CRM sync

FEATURES

Everything you
need.

Full Call Transcription

Every call is transcribed automatically within seconds of completion — with speaker separation, timestamps, and high accuracy across German and English. Transcripts are fully searchable.

AI Sentiment Analysis

Each call receives an automated sentiment score across the full conversation arc — from opening to close. Identify frustrated callers, positive signals, and turning points in every interaction.

Objection Detection & Tagging

The AI identifies and tags specific objections raised during the call — price concerns, competitor mentions, timing objections, and more. Aggregate data reveals your most common deal blockers.

Automatic CRM Note Creation

Post-call summaries and key data points are written back to your CRM automatically — as a structured note on the contact record, no copy-paste required. Works with HubSpot, Salesforce, Pipedrive, and more.

Next-Step Recommendations

Based on the call outcome and conversation content, the AI suggests the optimal next action — schedule a follow-up, send a proposal, escalate to a senior rep, or mark as closed-lost. Your team acts on intelligence, not instinct.

Team Performance Scoring

Aggregate analysis across your entire team: compare call quality scores, objection handling rates, and sentiment trends per rep. Identify coaching opportunities before they become quota misses.

HOW IT WORKS

Three steps
to go live.

  1. 01

    Anruf beenden – Analyse startet automatisch

    Sobald ein Gespräch endet, beginnt Famulor automatisch mit der Transkription und Analyse. Keine manuelle Eingabe, keine Verzögerung – in unter 30 Sekunden fertig.

  2. 02

    Erkenntnisse im Dashboard einsehen

    Öffne das Analyse-Dashboard und sieh sofort: Transkript, Sentiment-Verlauf, erkannte Einwände, Schlüsselmomente und die KI-generierte Zusammenfassung.

  3. 03

    Nächste Schritte im CRM synchronisiert

    Alle relevanten Daten – Zusammenfassung, Tags, empfohlene Aktion – werden automatisch in dein CRM geschrieben. Dein Team startet den nächsten Schritt mit vollständigem Kontext.

CUSTOMER STORY

We now know exactly why we lose deals — and we can fix it. Post Call Analysis improved our win rate by 22% in 60 days.

Sandra Vogel

Vogel Vertrieb GmbH

FAQ

Questions teams
ask before they switch.

GET STARTED

No conversation goes unanalyzed.

Activate Post Call Analysis and turn every call into actionable intelligence.

No credit card requiredGDPR compliantFirst agent live in under a week