Claims intake that starts the moment they call
Capture first notice of loss, answer policy questions, and reach policyholders about renewals — without callers sitting through hold music first.
Anruf läuft…
Wo Anrufe oft schieflaufen
Diese Probleme tauchen in fast jeder Warteschlange auf, lange bevor ein Agent übernimmt.
Call volume spikes without warning
A storm, an accident cluster, or renewal season can flood your lines overnight — and every unanswered call is a frustrated policyholder.
Claims intake needs consistency
Missing a detail on first notice of loss means a follow-up call, a delay, and a slower claim for everyone involved.
Renewals fall through the cracks
Reaching every policyholder before a renewal date by phone, one at a time, doesn't scale as your book of business grows.
Milian · KI-Agent
Anruf geht ein
Ein Versicherter ruft an
Milian nimmt sofort ab und öffnet den passenden Branchenablauf. Bereich: Versicherungen.
Wo der Agent dir Arbeit abnimmt
Gebaut für die Anrufe, die dein Team täglich bearbeitet. Kein Standardskript.
First notice of loss
The agent walks callers through the standard claim details — policy number, date, description of loss — and hands a structured summary to your claims team.
Policy question triage
Common coverage and billing questions get answered from your knowledge base, with anything that needs a human routed straight to them.
Renewal reminders
Outbound calls reach policyholders ahead of renewal dates, confirm details, and flag anyone who wants to discuss changes with an agent.
Document follow-up
Callers who still owe a document for an open claim get a reminder call asking specifically for what's missing, not a generic nudge.
After-hours FNOL
Accidents don't wait for business hours — first notice of loss gets captured any time it happens, ready for your team the next morning.
Für jedes Anrufvolumen gebaut
Drei Zahlen zeigen, was der Agent bei jedem Anruf leistet.
First notice of loss captured any time it happens
Countries you can get a local number in
Languages available for policyholder calls
Die Bausteine hinter diesem Ablauf
Diese Teile der Plattform nutzt dein Team für diesen Ablauf am häufigsten.
Fragen vor dem Start
It captures first notice of loss — policy number, incident details, contact information — and hands a structured summary to your claims team; final decisions stay with your adjusters.
So arbeitet Famulor für dein Team
Starte einen Agenten für diesen Ablauf, gib ihm eine Aufgabe und ruf ihn in wenigen Minuten selbst an.
