How many calls can Famulor answer at once?

Every call gets its own agent right away, so there is no hold queue. How many conversations run in parallel depends on your plan. Enterprise customers have no fixed cap.

What happens when a caller wants a human?

The agent transfers right away. With a warm transfer your teammate hears a short briefing first, so the caller never repeats themselves. You decide when and to whom calls are handed off.

Can the agent work with my systems?

Yes. It reads and writes to your CRM, shop, ticketing system or calendar during the call. Famulor connects to 1000+ integrations, plus webhooks and your own API tools.

Which languages does the agent speak?

120 languages. It detects the caller's language and switches mid-call, with no menu and no second number.

Can I keep my existing phone number?

Yes. Forward your number or connect your phone system via SIP. You can also get new numbers in 23 countries.

Is an AI call center with Famulor GDPR-compliant?

Yes. Famulor is GDPR-compliant with EU hosting. You control recordings, transcripts and retention periods.

How much does an AI call center with Famulor cost?

You pay for the minutes your agents spend on the phone. Plans and current prices are on the pricing page, and you can start free without a credit card.

AI Call Center: Every Call Answered Instantly

Name: Famulor
Brand: Famulor
Price: 0.11 EUR
Availability: InStock

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Monday, 9 AM at Northline

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The technology we run on

What is an AI call center?

An AI call center answers every call instantly, resolves routine requests on its own and hands tricky cases to your team with a briefing.

With Famulor, Nova picks up.

Example from the film. Northline and all callers are fictional.

Northline SupportNova · LiveMon 9:00 AM

Calls since 9:00

On hold

L01·

L02·

L03·

L04·

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L12·

DDaniel K.Order statusOn call

Daniel K.Hi, where's my order? It was due yesterday.

NovaLet me check. Order 48213 arrives tomorrow between 10 and 12. I'm texting you the tracking link.

Order 48213 foundTomorrow, 10–12SMS sent

SMS · NorthlineYour order 48213 arrives tomorrow between 10 and 12. Track it: nrth.ln/48213

SSarah M.Double chargeOn call

Moodcalm

Sarah M.You charged me twice. Again.

NovaI'm sorry. I see two charges of €49.90. I'm connecting you to Priya from billing. She already has the details.

Briefing for PriyaWarm transfer

Double charge €49.90
Customer upset
Refund the second charge

Priya · BillingHi Sarah, I can see it. Your refund is on its way.

JJonas W.Delivery addressOn call

Language detected: German

Jonas W.Hallo, können wir auf Deutsch weitermachen?

NovaNatürlich. Wie kann ich helfen?

Jonas W.Ich bin umgezogen. Bitte liefern Sie an die Lindenstraße 12.

NovaErledigt. Ihre neue Adresse ist gespeichert.

Address updated

calls answered

0 s

wait time

resolved by Nova

handed off with a briefing

9:00

9:01

9:02

9:03

9:04

01
The 9 AM rush
38 calls in the first minute
02
Where's my order?
Resolved in 41 seconds
03
Charged twice
Handoff with a briefing
SSarah M.Double chargeOn call
Moodcalm
Sarah M.You charged me twice. Again.
NovaI'm sorry. I see two charges of €49.90. I'm connecting you to Priya from billing. She already has the details.
Briefing for PriyaWarm transfer
Double charge €49.90
Customer upset
Refund the second charge
Priya · BillingHi Sarah, I can see it. Your refund is on its way.
04
New caller, new language
Switch mid-call
05
By 9:05 AM
146 calls, nobody waited

Example from the film. Northline and all callers are fictional.

What Nova handles

Less hold music. More resolved calls.

No hold queue

Every caller gets a line right away, even at 9 AM on a Monday.

Answers from your systems

Looks up orders, tickets and customer data in your CRM, shop or ERP.

Links by SMS and WhatsApp

Sends tracking links, confirmations and forms right after the call.

Spots frustration

Notices when a caller gets upset and brings in your team in time.

Handoff with a briefing

Your team hears the case first. Nobody has to repeat themselves.

120 languages

Switches to the caller's language mid-call.

Calls new leads back

New lead in your CRM? The agent calls, qualifies and books the meeting.

Every call on record

Transcript, summary and score land in your CRM automatically.

Live in three steps

Set up in minutes. Live with one switch.

01
Connect your number
Forward your existing number, connect your phone system via SIP or get a new one in 23 countries.
02
Add knowledge and tools
Connect FAQs, your website and tools like your CRM or shop. Nova knows what your team knows.
03
Flip the switch
Nova picks up. Your team only gets the calls that need them, with a briefing.

Answering calls in

FAQ

AI call center questions

An AI call center answers phone calls with AI voice agents. They talk naturally, resolve routine requests like order status, bookings or address changes on their own and hand tricky cases to your team with a briefing. With Famulor this runs around the clock in 120 languages.

2000+

Happy Customers

99%

Satisfaction Rate

24/7

AI Availability

15M+

Calls Handled

Start in 60 seconds

Put your call center on autopilot.

Book a demo and hear your agent take your calls.

No credit card. GDPR-ready. Reply within one business day.

Every caller answered. No hold music.

What is an AI call center?

The lines light up. Nova picks up.

The 9 AM rush

Where's my order?

Charged twice

New caller, new language

By 9:05 AM