Its own inbox. That actually replies.
Connect Gmail, Outlook, Zoho Mail or AgentMail, or create an address on your own domain. The agent reads every email and replies in thread from your knowledge base.
Lea
AI agentSentJake Miller
9:14 AMCan I move Thursday 9 AM to next week?
Lea
9:14 AM
Email as a full AI channel.
Own address, real threads, replies and sends. The same agent memory your phone and WhatsApp already use.
Its own address
Every agent gets a real mailbox, not a no-reply alias.
Real threads
Replies and follow-ups stay one conversation.
Answers from your knowledge
The agent reads the thread and replies from your knowledge base.
Outbound after the call
Confirmations and summaries go out right away.
Takeover any time
Your team takes a thread and hands it back.
Send or draft
Send automatically or save drafts for approval.
One domain. A mailbox for every agent.
Verify your domain once, then create an address for each agent.
Lea
Max
MiaMail in. Reply out.
The agent reads, checks your knowledge and replies in the same thread.
Your team takes over. With the full thread.
One click takes the thread, one click hands it back to the agent.
AI
Team
Calls, chats and email stay one conversation
When a caller follows up by mail, the agent already knows the booking, the invoice and the last promise. Memory is shared.
Same address, same knowledge base, same outcome. Spoken, chatted or emailed.
Common questions about email
Yes. Create an address like support@mail.your-domain.com on your own domain, or give the agent an AgentMail inbox. Customers write to a real address and get real replies.
Give your agent a real inbox
Connect a mailbox or create an address. The same agent replies by email.