Your business phone. Inside the workspace.
Softphone, extension, recall. The agent answers, connects you, and books the slot.
AI-native business calling. For the whole team.
The agent answers, connects you, and books the slot. One number for the workspace.
Softphone in the workspace
Dial, answer, mute. The phone sits bottom-right, on every screen.
Extension per teammate
Every member gets an extension. Presence decides who rings.
Recall the team can close
Missed transfer? The agent connects you or books the slot.
Same number in the app
Loop tab on iOS and Android. CallKit takes the call natively.
Agent hands off to people
Warm or cold. Target is the extension, the group, or the queue.
Recall books the slot
Calendar from Booking. The assistant checks slots and writes the entry.
Milian · Loop
Inbound call
The agent answers now
A customer calls the business number. Milian greets them and reads the intent.
- Business line
- Answered now
The phone stays in the workspace
Dial, answer, transfer. Presence and extension sit in the dock, not in a second tool.
- Mute, keypad and hangup on the call
- Warm or cold transfer to a teammate
- Loop Recents stay separate from agent History
Marc Leonhard
Extension 103
Incoming call
+49 171 482 1903
Teammates with one extension each
Every member gets an extension. You enable Loop per person and see who is reachable.
- Extension assigned when Loop is on
- Available, Busy, DND, Offline
- Browser, app, or SIP desk phone
Extensions
Enable Famulor Loop per member
- MLMarc LeonhardExtension 103
- LHLea HoffmannExtension 104
- JWJonas WeberExtension 107
- MSMira SchulzExtension 112
The assistant brings the caller back
Missed transfer or a callback request. You dial, the agent connects, or it books the slot.
- Recall queue in the softphone
- Assistant connect to the caller
- Assistant appointment on your calendar
Recall
Missed transfer · caller request
Klinik Nord
+49 40 8891 220
Assistant appointment
Mara Klein
+49 171 552 0188
Assistant connect
The same work number. Wherever you work.
Dock in the workspace. Tab in the Famulor app. One presence, one extension.
iOS
Android
Web
Famulor Loop
+49 171 482 1903
01:24
CallKit on iOS, Telecom on Android. The call arrives natively.
Common questions about Loop
Loop is the business phone inside Famulor. Personal extensions, a web and mobile softphone, SIP desk phones, and recall that can connect you or book a slot.
Put the team on one business line
Open Loop. Your extension is already in the workspace.