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Discover the latest trends, tips, and best practices in AI telephony. From Voice AI to automation - stay updated with our expert insights.
AI Call Center ROI: Calculate Your 90-Day Payback
A concrete payback model shows how AI phone agents cut call center costs by 80-95% and deliver full ROI within 90 days of deployment
Famulor opens a new office in Dubai
Famulor opens a Dubai office alongside Kempten and London, creating more space to grow our team and hire locally.
Gemini 3.8 Live or Extended Thinking in Famulor?
Gemini 3.8 Live prioritizes fluid realtime dialogue; Extended Thinking targets deeper multi-step tasks. Learn how to select and test each option in Famulor.
Prepare and Test Famulor Announcements
Saved announcements make fixed moments in a voice call easier to review. This guide explains which Famulor messages can be prepared, how to test the preview, and where a real phone call is still required.
Deepfake Call Detection: AI Phone Agent vs Voice Fraud 2026
How your AI phone agent defends against deepfake voice fraud — five defense layers, a real-world case study and a 7-day implementation checklist
How AI Voice Agents Handle Angry Callers in 2026
How modern AI voice agents handle angry callers with real-time sentiment analysis, structured de-escalation, and smart warm transfer protocols
Agentic Voice AI 2026: When Your Phone Bot Acts on Its Own
Agentic Voice AI turns your phone bot into an autonomous worker — booking appointments, updating CRM, triggering follow-ups. How to make the leap
Voice Cloning Evaluation: Identity Is Not Naturalness
A cloned voice can sound natural without sounding like the right person. This guide shows how to assess identity, naturalness, and audio quality separately—and how to make consent and production testing part of the approval process.
Voice AI for Utility Companies: Automate Customer Calls
How utility companies automate meter readings, outage reports and tariff inquiries with AI voice agents — reducing call center volume by up to 65%
Full Duplex in Famulor: GPT-Live and Voice AI Compared
Listen and speak at once with Full Duplex in Famulor. Compare Pipeline, Half Cascade and Realtime, with model benchmarks, TTS data and use cases.
GPT-Live explained: full duplex, live translation and agentic search
GPT-Live at OpenAI: full duplex, live translation, agentic search. At Famulor separately: Full Duplex (Beta), Translate, Perplexity — plus the EU region note.
CSV, Excel and Google Sheets in Famulor Knowledge Bases
Use CSV, TSV, XLSX and Google Sheets as structured Famulor knowledge sources—with setup steps, table queries, limits and a practical example.
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