Powered by
- Anthropic
- OpenAI
- ElevenLabs
- Deepgram
- Cartesia
- Twilio
- Gladia
- Soniox
- xAI Grok
- AWS
- Microsoft Azure
- Cloudflare
- Google Gemini
What the agent does here
The parts of this feature teams use first on a live call.
Full transcripts
Every conversation with its transcript. Click a line to jump to that moment in the recording.
Every channel in one list
Calls, web chat, WhatsApp, SMS, email and messaging, each thread as a single row.
Filters & saved views
Combine type, status, sentiment, outcome or QA and save views like Missed calls for your whole team.
Numbers that matter
combinable filters
11
Type, status, sentiment, outcome, QA and more
views per workspace
50
Named, shared with the team, linkable
default retention
720d
Adjustable per channel, depending on your plan
Export format
CSV
Filtered list, full history via MCP
Customer story
“Call history completely changed our QA process. We can now review every agent call, search for specific conversations, and pull training data directly from the platform.”
What ships with this feature
Each part of this feature, ready to run together from day one.
Full transcripts
Every conversation with its transcript. Click a line to jump to that moment in the recording.
Every channel in one list
Calls, web chat, WhatsApp, SMS, email and messaging, each thread as a single row.
Filters & saved views
Combine type, status, sentiment, outcome or QA and save views like Missed calls for your whole team.
Call insights
Response times for recognition, generation and speech, plus interruptions. Click a reply to hear it.
Analysis and variables
Summary, sentiment, success verdict and extracted fields right next to the conversation.
Cost and automations
See charged credits and the latest webhook and automation status per conversation, on every channel.
Scam and advertising labels
Jev flags possible scams and promotional email. Messages stay visible and replies continue.
CSV, API and MCP export
Export the filtered list as CSV or pull conversations via API, MCP, CLI or SDK.
Retention under control
Set periods per channel. Owners and admins can remove conversations from History; statistics stay intact.
Live in a few steps
No lengthy setup: most teams are live the same week.
- 01
Open History
Open History: every call, chat, message and email from your assistants appears with status, duration and summary.
- 02
Filter and analyze
Set filters or open a saved view. Click a conversation for transcript, recording, analysis, insights and cost.
- 03
Export and integrate
Export as CSV, share the filtered link or set a webhook that writes data to your CRM after every conversation.
Live Demo
Sounds unreal? Try it now with a free test call
Curious how our AI agents work?
Get a hands-on experience by trying a free demo call. Fill in your details, and our AI representative will call you instantly.
Agent is trained to discuss Famulor services and book appointments.
Demo AI agent
Famulor representative
More from the platform
Other building blocks teams usually pair with this one.
Questions before you go live
All of them: phone calls, web voice and web chat, WhatsApp text and voice, SMS conversations, email and connected messaging channels like Telegram, Slack or Teams. Each conversation appears as soon as it starts.
Full visibility into every conversation?
Start free. Analyze your first conversations today.
No credit card required · GDPR compliant · first agent live in under a week