Conversation HistoryThe #1 voice AI for lead conversionOMR Reviews4.8

Every conversation.
Fully documented.

Famulor keeps every call, web chat, message and email with transcript, analysis and cost. Filter, save views for your team and export anytime.

  • GDPR compliant
  • EU hosted
  • Live in 1 week

Powered by

  • Anthropic
  • OpenAI
  • ElevenLabs
  • Deepgram
  • Cartesia
  • Twilio
  • Gladia
  • Soniox
  • xAI Grok
  • AWS
  • Microsoft Azure
  • Cloudflare
  • Google Gemini
Highlights

What the agent does here

The parts of this feature teams use first on a live call.

Full transcripts

Every conversation with its transcript. Click a line to jump to that moment in the recording.

Every channel in one list

Calls, web chat, WhatsApp, SMS, email and messaging, each thread as a single row.

Filters & saved views

Combine type, status, sentiment, outcome or QA and save views like Missed calls for your whole team.

Results

Numbers that matter

combinable filters

11

Type, status, sentiment, outcome, QA and more

views per workspace

50

Named, shared with the team, linkable

default retention

720d

Adjustable per channel, depending on your plan

Export format

CSV

Filtered list, full history via MCP

Customer story

“Call history completely changed our QA process. We can now review every agent call, search for specific conversations, and pull training data directly from the platform.”
E
Elena Brandt
Head of QA, CallFirst GmbH
Features

What ships with this feature

Each part of this feature, ready to run together from day one.

Full transcripts

Every conversation with its transcript. Click a line to jump to that moment in the recording.

Every channel in one list

Calls, web chat, WhatsApp, SMS, email and messaging, each thread as a single row.

Filters & saved views

Combine type, status, sentiment, outcome or QA and save views like Missed calls for your whole team.

Call insights

Response times for recognition, generation and speech, plus interruptions. Click a reply to hear it.

Analysis and variables

Summary, sentiment, success verdict and extracted fields right next to the conversation.

Cost and automations

See charged credits and the latest webhook and automation status per conversation, on every channel.

Scam and advertising labels

Jev flags possible scams and promotional email. Messages stay visible and replies continue.

CSV, API and MCP export

Export the filtered list as CSV or pull conversations via API, MCP, CLI or SDK.

Retention under control

Set periods per channel. Owners and admins can remove conversations from History; statistics stay intact.

How it works

Live in a few steps

No lengthy setup: most teams are live the same week.

  1. 01

    Open History

    Open History: every call, chat, message and email from your assistants appears with status, duration and summary.

  2. 02

    Filter and analyze

    Set filters or open a saved view. Click a conversation for transcript, recording, analysis, insights and cost.

  3. 03

    Export and integrate

    Export as CSV, share the filtered link or set a webhook that writes data to your CRM after every conversation.

Live Demo

Sounds unreal? Try it now with a free test call

Curious how our AI agents work?

Get a hands-on experience by trying a free demo call. Fill in your details, and our AI representative will call you instantly.

Agent is trained to discuss Famulor services and book appointments.

Demo AI agent
Demo AI agent

Famulor representative

🇺🇸English

The call will automatically end after 5 minutes

SLIDE TO CALL

Slide the button to the right

You will receive an SMS verification code

FAQ

Questions before you go live

All of them: phone calls, web voice and web chat, WhatsApp text and voice, SMS conversations, email and connected messaging channels like Telegram, Slack or Teams. Each conversation appears as soon as it starts.

Get started

Full visibility into every conversation?

Start free. Analyze your first conversations today.

No credit card required · GDPR compliant · first agent live in under a week