Always onAutomations

When the call ends, the workflow begins.

Build multi-step graphs that fire on calls, email, messaging, or a webhook — then extract fields, update CRM, message the customer, and log every run.

Post-call → CRM

Automation · 4 steps

Running
HubSpotWhatsAppSlackTelegram+ CRM & channels

Trigger

Call completed
  • Extract fields
  • Update HubSpot dealCRM
  • Send WhatsAppMessage
  • Post to SlackHTTP
Run #1842 · 1.2s · credits charged for AI step
Capabilities

Workflows that start when the call ends

Trigger on voice, messaging, email, or a webhook. Then branch into AI, CRM, and channel actions with a full audit trail.

Native workflow builder

Multi-step graphs with triggers, actions, test runs, and full run history inside your workspace.

Call, email & webhook triggers

Start on call completion, inbound start, email, conversation event, or an incoming webhook.

AI steps in the flow

Extract fields, run custom prompts, and call MCP tools. Every AI step stays visible in the run.

CRM, messaging & HTTP

HubSpot, Slack, WhatsApp, Telegram, SMTP, Airtable, and HTTP through encrypted connections.

Logic that scales

Conditions, filters, switches, delays, loops, variables, code, and explicit stop or return nodes.

API, MCP & failure alerts

Manage automations through REST or MCP. Failed runs report to the workspace inbox.

Milian

Milian builds the workflow. Your agent runs it.

Create AI-native automations in Famulor, connect them to an AI assistant, and execute them directly during the conversation.

  1. 01

    Agentic-first CRM

    A CRM designed for AI agents: read context, update records, and keep work moving.

  2. 02

    AI-native automation

    Milian turns a brief into a workflow and connects it to the right assistant.

  3. 03

    ERP AI agents

    Agents start ERP tasks for orders, inventory, and operational follow-ups.

  4. 04

    1000+ integrations

    Connect Milian to over 1000 apps across CRM, ERP, support, and productivity.

  5. 05

    Milian Missions

    Milian chats, builds assistants and automations, uses apps, and runs scheduled Missions.

1000+ apps for every workflow

CRM, ERP, support, and more. Milian connects the apps your team already uses.

All integrations
Triggers

Start from the moment that matters

Bind an assistant to call events, inject variables at dial time, or expose an HTTPS webhook.

  • Call completed with the full analysis payload
  • Inbound start and messaging lifecycle
  • Assistant webhooks can start an automation

Triggers

What starts the graph

  • Call completed with analysis
  • Inbound call started
  • Set call variables at start
  • Gmail logo
    Email received
  • WhatsApp logo
    Conversation started or ended
  • Incoming webhook POST
Actions

AI, CRM, and channels in one graph

Reuse encrypted connections for CRM, SMTP, and MCP. Stop, return, and webhook response end the run exactly where needed.

  • Free monthly run allowance, then credit billing
  • AI steps charge tokens transparently through credits
  • Failure alerts go to the workspace inbox

Action plugins

Connections

AI

Extract · Prompt · MCP tool

Test run
Run history
Alert on fail
Tags
Call phone Webhook response
Built into your workspace

Zapier energy. Workspace-native truth.

Automations live next to your assistants, connections, and credits. Failed runs, AI charges, and CRM writes stay in one audit trail.

Trigger fires
Graph runs
Inspect the run

Plans include a free run allowance. Additional runs are billed transparently through credits.

FAQ

Common questions about automations

Native. Automations live in your workspace — triggers, action plugins, test runs, and run history.

Let the next step run itself

Trigger CRM updates, messages and AI steps the moment a call ends.