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Découvrez les dernières tendances, conseils et meilleures pratiques en téléphonie IA. De Voice AI à l'automatisation - restez à jour avec nos connaissances d'experts.

Agentic Voice AI 2026: When Your Phone Bot Acts on Its Own
Industry Insight

Agentic Voice AI 2026: When Your Phone Bot Acts on Its Own

Agentic Voice AI turns your phone bot into an autonomous worker — booking appointments, updating CRM, triggering follow-ups. How to make the leap

Famulor AI TeamSeptember 16, 2026
Voice Cloning Evaluation: Identity Is Not Naturalness
Industry Insight

Voice Cloning Evaluation: Identity Is Not Naturalness

A cloned voice can sound natural without sounding like the right person. This guide shows how to assess identity, naturalness, and audio quality separately—and how to make consent and production testing part of the approval process.

Sarah MüllerSeptember 15, 2026
Voice AI for Utility Companies: Automate Customer Calls
Industry Insight

Voice AI for Utility Companies: Automate Customer Calls

How utility companies automate meter readings, outage reports and tariff inquiries with AI voice agents — reducing call center volume by up to 65%

Famulor AI TeamSeptember 14, 2026
Full Duplex in Famulor: GPT-Live and Voice AI Compared
Product Update

Full Duplex in Famulor: GPT-Live and Voice AI Compared

Listen and speak at once with Full Duplex in Famulor. Compare Pipeline, Half Cascade and Realtime, with model benchmarks, TTS data and use cases.

Sarah MüllerSeptember 13, 2026
GPT-Live explained: full duplex, live translation and agentic search
Industry Insight

GPT-Live explained: full duplex, live translation and agentic search

GPT-Live at OpenAI: full duplex, live translation, agentic search. At Famulor separately: Full Duplex (Beta), Translate, Perplexity — plus the EU region note.

Famulor AI TeamSeptember 13, 2026
CSV, Excel and Google Sheets in Famulor Knowledge Bases
Product Update

CSV, Excel and Google Sheets in Famulor Knowledge Bases

Use CSV, TSV, XLSX and Google Sheets as structured Famulor knowledge sources—with setup steps, table queries, limits and a practical example.

Sarah MüllerSeptember 11, 2026
AI Voice Agent Instruction Following Guide
Industry Insight

AI Voice Agent Instruction Following Guide

Why AI voice agents forget rules after 5 turns and how to fix instruction following with deterministic conversation logic and automated compliance monitoring.

Famulor AI TeamSeptember 10, 2026
Connect AI Voice Agent to Your Existing PBX System
How-To

Connect AI Voice Agent to Your Existing PBX System

Learn how to connect an AI voice agent to your existing PBX via SIP trunk - step-by-step for 3CX, STARFACE, and Asterisk with no hardware swap needed.

Famulor AI TeamSeptember 9, 2026
Live call translation with Famulor Translate
Product Update

Live call translation with Famulor Translate

Live call translation with Famulor Translate. Two speakers hear each other in their own language — web, call or dial-in. Try it once instead of booking.

Famulor AI TeamSeptember 7, 2026
New STT Models in 2026: Why Benchmarks Are Not Enough for Voice AI
Industry Insight

New STT Models in 2026: Why Benchmarks Are Not Enough for Voice AI

Meta Muse and Microsoft MAI-Transcribe-2 raise the STT bar. Learn why enterprise voice AI teams still need production-like phone-audio tests.

Sarah MüllerSeptember 6, 2026
Twilio Voice AI Alternative 2026: No-Code vs Developer
Industry Insight

Twilio Voice AI Alternative 2026: No-Code vs Developer

Twilio SIGNAL 2026 vs. no-code platform compared: setup time, costs, integrations, and why Famulor is the faster alternative for voice AI

Famulor AI TeamSeptember 5, 2026
From IVR to AI Voice Agent: The Migration Playbook
Industry Insight

From IVR to AI Voice Agent: The Migration Playbook

Learn how to migrate from your legacy IVR system to an AI voice agent in 4 proven phases and achieve up to 70% self-service rates with clear ROI

Famulor AI TeamSeptember 4, 2026
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IA vocale, automatisations et intégrations dans une plateforme.

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