Client intake without the phone tag
Capture the details of every inquiry, schedule the consultation, and let your team spend their time on casework, not callbacks.
Appel en cours…
Là où les appels se compliquent
Les mêmes problèmes reviennent dans presque toutes les files avant qu’un agent intervienne.
Intake calls compete with billable work
Every new-client call is time away from casework — and a call that goes to voicemail is often a client who tries the next firm.
Inconsistent intake slows everything down
Without a consistent set of questions, staff spend time chasing details that should have been captured on the first call.
Scheduling a consultation takes too many calls
Finding a time that works, confirming it, and following up by phone adds days to what could be a same-call booking.
Milian · Agent IA
Appel entrant
Un client potentiel appelle
Milian décroche immédiatement et ouvre le bon flux pour les services juridiques.
Là où l’agent vous libère du temps
Conçu pour les appels que votre équipe traite chaque jour. Aucun script générique.
Client intake
New inquiries are asked the right first questions — case type, parties involved, timeline — captured consistently for every caller.
Consultation scheduling
The agent checks attorney availability and books an initial consultation directly, with a confirmation sent right after the call.
Case type routing
Calls are routed to the right practice group or attorney based on what the caller describes, instead of a single shared line.
Document follow-up
Clients who still owe a signed form or document get a reminder call naming exactly what's outstanding.
After-hours intake
A call at 9 PM gets the same structured intake as one at 9 AM, so no inquiry waits until the next business day to be captured.
Prêt pour chaque volume d’appels
Trois chiffres montrent ce que l’agent apporte à chaque appel.
New client inquiries captured around the clock
Countries you can get a local number in
Languages available for client intake
Les briques derrière ce flux
Les éléments de la plateforme que votre équipe utilise le plus pour ce flux.
Questions avant de commencer
No — it handles intake, scheduling and routing only. Every legal question and case decision stays with your attorneys; the agent simply gets the right information to them faster.
Testez-le avec votre équipe
Lancez un agent pour ce flux, donnez-lui une tâche et appelez-le dans quelques minutes.
