Client intake without the phone tag
Capture the details of every inquiry, schedule the consultation, and let your team spend their time on casework, not callbacks.
Llamada en curso…
Dónde suelen fallar las llamadas
Los mismos problemas aparecen en casi todas las colas antes de que intervenga un agente.
Intake calls compete with billable work
Every new-client call is time away from casework — and a call that goes to voicemail is often a client who tries the next firm.
Inconsistent intake slows everything down
Without a consistent set of questions, staff spend time chasing details that should have been captured on the first call.
Scheduling a consultation takes too many calls
Finding a time that works, confirming it, and following up by phone adds days to what could be a same-call booking.
Milian · Agente de IA
Llamada entrante
Llama un posible cliente
Milian atiende al instante y abre el flujo adecuado. Sector: servicios legales.
Dónde el agente te ahorra trabajo
Creado para las llamadas que tu equipo atiende cada día. Sin guiones genéricos.
Client intake
New inquiries are asked the right first questions — case type, parties involved, timeline — captured consistently for every caller.
Consultation scheduling
The agent checks attorney availability and books an initial consultation directly, with a confirmation sent right after the call.
Case type routing
Calls are routed to the right practice group or attorney based on what the caller describes, instead of a single shared line.
Document follow-up
Clients who still owe a signed form or document get a reminder call naming exactly what's outstanding.
After-hours intake
A call at 9 PM gets the same structured intake as one at 9 AM, so no inquiry waits until the next business day to be captured.
Preparado para cualquier volumen
Tres cifras muestran lo que el agente aporta en cada llamada.
New client inquiries captured around the clock
Countries you can get a local number in
Languages available for client intake
Las piezas detrás de este flujo
Las partes de la plataforma que tu equipo más usa para este flujo.
Preguntas antes de empezar
No — it handles intake, scheduling and routing only. Every legal question and case decision stays with your attorneys; the agent simply gets the right information to them faster.
Pruébalo con tu equipo
Activa un agente para este flujo, dale una tarea y llámalo en unos minutos.
