A school office that still answers after the bell
Handle parent calls, absence reports and consultation bookings around the clock — without pulling administration off the work that actually needs a person.
Llamada en curso…
Dónde suelen fallar las llamadas
Los mismos problemas aparecen en casi todas las colas antes de que intervenga un agente.
The office can't keep up with routine calls
Hours, holidays, absences and 'who do I speak to' make up most of the ring. During lessons, those calls go unanswered.
Parent meetings take a chain of callbacks
Matching a teacher, a parent and a free slot by phone burns evenings for everyone involved.
Families don't all call in one language
A missed call in a language nobody free speaks is often a family that stops trying to get through.
Milian · Agente de IA
Llamada entrante
Entra una llamada escolar
Milian atiende al instante y abre el flujo adecuado. Sector: educación.
Dónde el agente te ahorra trabajo
Creado para las llamadas que tu equipo atiende cada día. Sin guiones genéricos.
School-office information
Hours, term dates, pickup rules and contact paths get answered from your knowledge base, any time a parent calls.
Parent and consultation booking
The agent checks teacher office hours and books a conference slot on the call, with a confirmation text afterwards.
Absence reporting
Sick-leave calls capture the student name, class and return date and land in the right inbox before first period.
Enrollment inquiries
Course and admissions questions get a structured first answer, with anything that needs a counselor routed through.
Multilingual parent line
The same agent can take the call in the language the family actually speaks, instead of holding for a bilingual colleague.
Urgent-call routing
True emergencies skip the FAQ path and transfer to the person or number you've designated — immediately.
Preparado para cualquier volumen
Tres cifras muestran lo que el agente aporta en cada llamada.
Fewer routine calls landing on the school office
Information and absence reports taken outside office hours
Languages a parent or student can be answered in
Las piezas detrás de este flujo
Las partes de la plataforma que tu equipo más usa para este flujo.
Preguntas antes de empezar
Yes. Connected office hours are the source of truth — the agent only offers times that are actually free and writes the appointment before hanging up.
Pruébalo con tu equipo
Activa un agente para este flujo, dale una tarea y llámalo en unos minutos.
