A school office that still answers after the bell
Handle parent calls, absence reports and consultation bookings around the clock — without pulling administration off the work that actually needs a person.
Appel en cours…
Là où les appels se compliquent
Les mêmes problèmes reviennent dans presque toutes les files avant qu’un agent intervienne.
The office can't keep up with routine calls
Hours, holidays, absences and 'who do I speak to' make up most of the ring. During lessons, those calls go unanswered.
Parent meetings take a chain of callbacks
Matching a teacher, a parent and a free slot by phone burns evenings for everyone involved.
Families don't all call in one language
A missed call in a language nobody free speaks is often a family that stops trying to get through.
Milian · Agent IA
Appel entrant
Un appel scolaire arrive
Milian décroche immédiatement et ouvre le bon flux pour l’éducation.
Là où l’agent vous libère du temps
Conçu pour les appels que votre équipe traite chaque jour. Aucun script générique.
School-office information
Hours, term dates, pickup rules and contact paths get answered from your knowledge base, any time a parent calls.
Parent and consultation booking
The agent checks teacher office hours and books a conference slot on the call, with a confirmation text afterwards.
Absence reporting
Sick-leave calls capture the student name, class and return date and land in the right inbox before first period.
Enrollment inquiries
Course and admissions questions get a structured first answer, with anything that needs a counselor routed through.
Multilingual parent line
The same agent can take the call in the language the family actually speaks, instead of holding for a bilingual colleague.
Urgent-call routing
True emergencies skip the FAQ path and transfer to the person or number you've designated — immediately.
Prêt pour chaque volume d’appels
Trois chiffres montrent ce que l’agent apporte à chaque appel.
Fewer routine calls landing on the school office
Information and absence reports taken outside office hours
Languages a parent or student can be answered in
Les briques derrière ce flux
Les éléments de la plateforme que votre équipe utilise le plus pour ce flux.
Questions avant de commencer
Yes. Connected office hours are the source of truth — the agent only offers times that are actually free and writes the appointment before hanging up.
Testez-le avec votre équipe
Lancez un agent pour ce flux, donnez-lui une tâche et appelez-le dans quelques minutes.
