5-Star Service on the Phone – Without the Wait
Delight guests, relieve staff
Famulor handles reservations, table bookings, and standard questions (breakfast, parking) so your team can focus on guests in the lobby.
The Problem: Phone disrupts check-in
Receptionists have to leave guests waiting to answer the phone.
Night shifts are expensive or hard to staff.
Many calls are recurring questions ("When is breakfast?", "Do you have parking?").
The Solution: The AI Concierge
Answers 80% of all questions immediately and politely.
Makes reservations directly in the PMS (Property Management System).
Forwards only complex VIP requests to staff.
Powerful & intelligent
Reservation Assistant
Checks availability, room rates, and books directly or sends booking links.
Digital Concierge
Provides information on spa, restaurant, check-out times, and local attractions.
Room Service Intake
Takes orders and prints them directly in the kitchen or bar.
Live in 3 steps
- 1
Upload Hotel Info
Upload guest directory as PDF.
- 2
Connect Booking Engine
Go live with availability.
- 3
Activate
Relief from day 1.
Hotels improve service
“Our receptionists finally have time for true hospitality. The stress level at the front desk has dropped significantly.”
Fewer OTAs, more direct bookings
When guests call and book immediately, you save the commission.
No Booking.com commission on phone bookings.
Reduce night shift personnel costs.
Upselling (room upgrade) possible during conversation.
Connects with your tools
Everything you need to know
Does this work with our PMS?
We support common systems like Opera, Mews, Apaleo, and ibelsa via interfaces.
Does the AI speak multiple languages?
Yes, the concierge switches fluently between German, English, French, etc., depending on the guest.
5-Star Service on the Phone – Without the Wait
Start for free today — no credit card required.