Newcall

Newcall is a specialized AI telephony solution for tourist information centers, destination management organizations (DMOs), and regional tourism associations across the DACH region. The AI assistant "Mira" handles inbound guest inquiries 24/7 – in 25+ languages, drawing directly from the destination's own data sources (website, PDFs, DMS systems such as destination.one). Routine questions about opening hours, events, or directions are handled automatically; complex inquiries are transferred to the team with full conversation context, so guests never have to repeat themselves. Newcall is a fully managed service: setup, data integration, and ongoing optimization are all included – live within one week, with no IT effort required.