Call TransferThe #1 voice AI for lead conversionOMR Reviews4.8

Move calls forward.
In real time.

Transfer calls with full context: warm, cold or agent-to-agent. Warm transfers brief your colleague first and retry when nobody picks up.

  • GDPR compliant
  • EU hosted
  • Live in 1 week
A Famulor AI agent routes a call to a team member or another AI agent. A note represents the conversation context.

One call. The right destination.

  • Warm transfer
  • Direct transfer
  • Agent to agent

Powered by

  • Anthropic
  • OpenAI
  • ElevenLabs
  • Deepgram
  • Cartesia
  • Twilio
  • Gladia
  • Soniox
  • xAI Grok
  • AWS
  • Microsoft Azure
  • Cloudflare
  • Google Gemini
Highlights

What the agent does here

The parts of this feature teams use first on a live call.

Warm handoff with context

Your colleague hears the caller’s name and request first. The call connects only after their yes.

Cold transfer

Connects the caller to the right destination at once, no extra step.

Agent-to-agent handoff

Route by topic, language, or intent: the caller lands with the right agent.

Results

Numbers that matter

context preserved

100%

transfer time

<2 sec

handoff quality

warm

simultaneous transfers

∞

Customer story

“Our team gets every call with full context, no more repetition. Customer satisfaction has noticeably improved.”
M
Maria Schmidt
TechSales GmbH
Features

What ships with this feature

Each part of this feature, ready to run together from day one.

Warm handoff with context

Your colleague hears the caller’s name and request first. The call connects only after their yes.

Cold transfer

Connects the caller to the right destination at once, no extra step.

Agent-to-agent handoff

Route by topic, language, or intent: the caller lands with the right agent.

Reach the right extension

Up to 32 keypad tones and pauses after answer dial the extension, before the briefing starts.

Retries when nobody answers

No answer, busy line or voicemail? The agent calls again while the caller stays connected.

Message back to the caller

Busy or declined? The agent knows why, relays your colleague’s message and can offer a callback.

How it works

Live in a few steps

No lengthy setup: most teams are live the same week.

  1. 01

    Set transfer rules

    Decide when a call transfers: intent, keywords, or CRM conditions. No code.

  2. 02

    Define routing & experience

    Choose warm or cold, what your colleague hears first, hold music and message, and whether to retry when nobody answers.

  3. 03

    Test, refine & go live

    Run test calls, check transfer quality in the dashboard, and go live: usually within a day.

Live Demo

Sounds unreal? Try it now with a free test call

Curious how our AI agents work?

Get a hands-on experience by trying a free demo call. Fill in your details, and our AI representative will call you instantly.

Agent is trained to discuss Famulor services and book appointments.

Demo AI agent
Demo AI agent

Famulor representative

🇺🇸English

The call will automatically end after 5 minutes

SLIDE TO CALL

Slide the button to the right

You will receive an SMS verification code

Works with

More from the platform

Other building blocks teams usually pair with this one.

FAQ

Questions before you go live

Yes. Transfer to any number: internal extensions, landline, mobile, or SIP. You can also send to other Famulor agents or external call-center software.

Get started

No dropped calls. No lost context.

Start with Call Transfer and hand off calls with full context.

No credit card required · GDPR compliant · first agent live in under a week