What does an AI hotel reception handle?
The AI reception checks availability and room rates and books directly or sends a booking link. It answers questions about breakfast, parking, check-out and the area, and takes room service orders. Special requests go to your front desk team.
With Famulor, your agent picks up.
Flip the switch. Problem solved.
The front desk is the hub of activity. A ringing phone disrupts the check-in process massively.
Without Famulor
Phone disrupts check-in
Receptionists have to leave guests waiting to answer the phone.
Night shifts are expensive or hard to staff.
Many calls are recurring questions ("When is breakfast?", "Do you have parking?").
With Famulor
The AI Concierge
Answers standard questions right away and politely.
Makes reservations directly in the PMS (Property Management System).
Forwards only complex VIP requests to staff.
Takes the calls. Does the work.
- 01
Reservation Assistant
Checks availability, room rates, and books directly or sends booking links.
- 02
Digital Concierge
Provides information on spa, restaurant, check-out times, and local attractions.
- 03
Room Service Intake
Takes orders and prints them directly in the kitchen or bar.
Live in a few steps
- 01
Upload Hotel Info
Upload guest directory as PDF.
- 02
Connect Booking Engine
Go live with availability.
- 03
Activate
Relief from day 1.
One platform for every call.
languages
countries with local numbers
integrations
always on
Voice AI for your industry, from AI receptionist to outbound campaigns
Pick a vertical. The same agent answers inbound calls, runs outbound campaigns, and picks up the thread on WhatsApp and email. In 120 languages.
Working in another vertical? The agent is built from your own knowledge base, flow and tools: see the agent builder.
Questions before you go live
We support common systems like Opera, Mews, Apaleo, and ibelsa via interfaces.
More use cases
Your agent can also do this.
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