For Freight Forwarders & CEP

The Intelligent Control Center for Your FleetFewer Empty Runs, Happier Customers

Famulor relieves dispatchers from routine calls. The AI coordinates delivery dates with recipients and receives status reports from drivers.

+12%
Delivery Rate
-3h/day
Dispatch Relief
High
Customer Satisfaction
Challenge

The Problem: Phone Jam in Dispatch

  • Drivers call because no one is home or the address is wrong.

  • Customers ask impatiently: "When will my delivery arrive?"

  • Dispatchers are overloaded and make planning errors.

Solution

The Solution: Automated Coordination

Calls recipients automatically ("Driver will be there in 30 min").

Records delivery obstacles from the driver and documents them.

Answers customer status questions immediately using the tracking number.

Features

Powerful & intelligent

Notification (Outbound)

Proactively calls recipients to confirm or agree on delivery windows.

Driver Support

Records status reports ("Traffic jam", "Breakdown", "Delivered") via voice and updates the TMS.

Multilingualism

Communicates with international drivers in their native language (Polish, Romanian, etc.).

How it works

Live in 3 steps

  1. 1

    Connect TMS

    API for shipment data.

  2. 2

    Notify Rules

    When to call (e.g., 1h before delivery)?

  3. 3

    Driver Languages

    Which languages are needed?

Measurable results

Freight forwarders drive more efficiently

Delivery Rate
+12%
Dispatch Relief
-3h/day
Customer Satisfaction
High
Automatic notification is a game changer. Our drivers almost never stand in front of a locked door anymore.
M
Markus R.
Fleet Manager, TransLogistics Inc.
ROI

Every prevented second delivery saves money

Reduce the costs of the "Last Mile".

Fewer returns through proactive appointment scheduling.

Dispatchers can manage more vehicles.

No more language barriers with drivers.

Integrations

Connects with your tools

Integration
WinSped

TMS Integration

Learn more
Integration
SAP TM

Transport Management

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Integration
WhatsApp

Driver Chat

Learn more
FAQ

Everything you need to know

Do drivers with accents understand the AI?

Yes, our speech recognition is trained on strong accents and background noise (truck cabin).

Can the AI call drivers?

Yes, e.g., for route changes or new pickup orders.

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The Intelligent Control Center for Your Fleet

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