The Intelligent Control Center for Your Fleet Fewer Empty Runs, Happier Customers
Famulor relieves dispatchers from routine calls. The AI coordinates delivery dates with recipients and receives status reports from drivers.
The Problem: Phone Jam in Dispatch
Drivers call because no one is home or the address is wrong.
Customers ask impatiently: "When will my delivery arrive?"
Dispatchers are overloaded and make planning errors.
The Solution: Automated Coordination
Calls recipients automatically ("Driver will be there in 30 min").
Records delivery obstacles from the driver and documents them.
Answers customer status questions immediately using the tracking number.
Lo que el agente hace aquí
Las partes de la plataforma que atienden la llamada, reservan el hueco y escriben el resultado.
Notification (Outbound)
Proactively calls recipients to confirm or agree on delivery windows.
Driver Support
Records status reports ("Traffic jam", "Breakdown", "Delivered") via voice and updates the TMS.
Multilingualism
Communicates with international drivers in their native language (Polish, Romanian, etc.).
En marcha en pocos pasos
- 1
Connect TMS
API for shipment data.
- 2
Notify Rules
When to call (e.g., 1h before delivery)?
- 3
Driver Languages
Which languages are needed?
Freight forwarders drive more efficiently
Delivery Rate
Dispatch Relief
Customer Satisfaction
“Automatic notification means drivers run into far fewer locked doors.”
Every prevented second delivery saves money
Reduce the costs of the "Last Mile".
Fewer returns through proactive appointment scheduling.
Dispatchers can manage more vehicles.
No more language barriers with drivers.
Se conecta con tus herramientas
Famulor se sincroniza con el CRM, calendario y helpdesk que ya usas.
Preguntas antes de arrancar
Yes, our speech recognition is trained on strong accents and background noise (truck cabin).
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Demo en vivo
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Agente IA de demo
Representante de Famulor