Trigger an automation from a call, a booking, or a webhook, then call Braze as an HTTP action.
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Native automations
Braze
Braze is a customer engagement platform for managing user data, messaging, campaigns, analytics, catalogs, templates, and workspace automation.
What you can do with Braze
Your AI phone agent puts Braze to work in every call.
Sync leads, contacts, and call outcomes into Braze after every conversation.
Pull data from Braze into the call context before the agent picks up.
Chain Braze with AI steps, logic branches, and other apps in one flow.
Milian for Braze
Braze, designed for AI agents.
Convert Braze to agentic-first. Milian builds the automation workflow, connects it to your assistant, and runs it in the conversation or on a schedule.
AI-Native Automation
Milian turns your brief into a workflow and connects it to the right assistant.
Milian Missions
Run work now, during a conversation, or on a schedule. Milian uses your connected apps.
Agentic Marketing
Agents read context, write data back, and complete the next process step themselves.
Live in three steps
Connect Braze in the automation platform.
01
Connect your Braze account
OAuth, API key or MCP: credentials stay encrypted on the connection.
02
Build the automation
Wire triggers, AI steps and Braze actions in the visual builder.
03
Test and activate
Dry-run against sample data, then activate. Every run lands in history.
Similar integrations
Related tools that fit the same flows.
Braze FAQ
Frequently asked questions about the Braze integration
Setup takes less than 5 minutes. Connect your Braze account, configure your voice agent preferences, and start automating your phone calls immediately.
Ready to connect Braze to the native engine?
Start an automation run: triggers, AI steps, CRM and run history, plus 1,600+ more apps.