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Native automations

Crisp

French business-messaging suite with shared inbox, live chat, chatbot and CRM in one platform.

Back to integrationsCommunication3 Actions2 Triggers
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Famulor

How the flow runs

A native automation connects Crisp to calls, CRM and run history.

1Connect your Crisp account
2Build the automation
3Test and activate

Use cases with Famulor

How to automate Crisp with the native automation platform.

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Start an outbound call when a Crisp visitor asks to be called

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Create a Crisp contact from a phone conversation

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Push the AI call summary into the customer's Crisp timeline

What the engine includes

No-code flows for Crisp: triggers, AI steps, CRM and history in Famulor.

Triggers

Calls, bookings, inbound webhooks, schedules and CRM events start the flow.

AI steps

Generate text, extract fields, branch and loop, inside the builder.

CRM & apps

Native CRM actions plus 1000+ connected apps on the automation platform.

Milian for Crisp

Crisp, designed for AI agents.

Convert Crisp to agentic-first. Milian builds the automation workflow, connects it to your assistant, and runs it in the conversation or on a schedule.

AI-Native Automation

Milian turns your brief into a workflow and connects it to the right assistant.

Milian Missions

Run work now, during a conversation, or on a schedule. Milian uses your connected apps.

Agentic Communication

Agents read context, write data back, and complete the next process step themselves.

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3 Actions

Available actions

Actions Famulor can run in Crisp from an automation run.

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Send message

Send a message in a conversation

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Create people

Create a contact

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Update people

Update contact data

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2 Triggers

Available triggers

Events in Crisp that start a native Famulor flow.

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New message

Fires when a message is received

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New conversation

Fires when a conversation starts

Live in three steps

Connect Crisp in the automation platform.

  1. 01

    Connect your Crisp account

    OAuth, API key or MCP: credentials stay encrypted on the connection.

  2. 02

    Build the automation

    Wire triggers, AI steps and Crisp actions in the visual builder.

  3. 03

    Test and activate

    Dry-run against sample data, then activate. Every run lands in history.

Ready to connect Crisp to the native engine?

Start an automation run: triggers, AI steps, CRM and run history, plus 1000+ more apps.

Crisp FAQ

Frequently asked questions about the Crisp integration

Setup takes less than 5 minutes. Connect your Crisp account, configure your voice agent preferences, and start automating your phone calls immediately.