Crisp
French business-messaging suite with shared inbox, live chat, chatbot and CRM in one platform.

How the flow runs
A native automation connects Crisp to calls, CRM and run history.
Use cases with Famulor
How to automate Crisp with the native automation platform.

Start an outbound call when a Crisp visitor asks to be called

Create a Crisp contact from a phone conversation

Push the AI call summary into the customer's Crisp timeline
What the engine includes
No-code flows for Crisp: triggers, AI steps, CRM and history in Famulor.
Triggers
Calls, bookings, inbound webhooks, schedules and CRM events start the flow.
AI steps
Generate text, extract fields, branch and loop, inside the builder.
CRM & apps
Native CRM actions plus 1000+ connected apps on the automation platform.
Crisp, designed for AI agents.
Convert Crisp to agentic-first. Milian builds the automation workflow, connects it to your assistant, and runs it in the conversation or on a schedule.
AI-Native Automation
Milian turns your brief into a workflow and connects it to the right assistant.
Milian Missions
Run work now, during a conversation, or on a schedule. Milian uses your connected apps.
Agentic Communication
Agents read context, write data back, and complete the next process step themselves.

Available actions
Actions Famulor can run in Crisp from an automation run.

Send message
Send a message in a conversation

Create people
Create a contact

Update people
Update contact data

Available triggers
Events in Crisp that start a native Famulor flow.

New message
Fires when a message is received

New conversation
Fires when a conversation starts
Live in three steps
Connect Crisp in the automation platform.
01
Connect your Crisp account
OAuth, API key or MCP: credentials stay encrypted on the connection.
02
Build the automation
Wire triggers, AI steps and Crisp actions in the visual builder.
03
Test and activate
Dry-run against sample data, then activate. Every run lands in history.
Ready to connect Crisp to the native engine?
Start an automation run: triggers, AI steps, CRM and run history, plus 1000+ more apps.
Crisp FAQ
Frequently asked questions about the Crisp integration
Setup takes less than 5 minutes. Connect your Crisp account, configure your voice agent preferences, and start automating your phone calls immediately.


