Freshsales
Sales CRM software

How the flow runs
A native automation connects Freshsales to calls, CRM and run history.
What the engine includes
No-code flows for Freshsales: triggers, AI steps, CRM and history in Famulor.
Triggers
Calls, bookings, inbound webhooks, schedules and CRM events start the flow.
AI steps
Generate text, extract fields, branch and loop, inside the builder.
CRM & apps
Native CRM actions plus 1000+ connected apps on the automation platform.
Freshsales, designed for AI agents.
Convert Freshsales to agentic-first. Milian builds the automation workflow, connects it to your assistant, and runs it in the conversation or on a schedule.
AI-Native Automation
Milian turns your brief into a workflow and connects it to the right assistant.
Milian Missions
Run work now, during a conversation, or on a schedule. Milian uses your connected apps.
Agentic CRM & Sales
Agents read context, write data back, and complete the next process step themselves.

Available actions
Actions Famulor can run in Freshsales from an automation run.

Create Contact
Add new contact in Freshsales CRM

Custom API Call
Make a custom API call to a specific endpoint

Freshsales
Sales CRM software
Live in three steps
Connect Freshsales in the automation platform.
01
Connect your Freshsales account
OAuth, API key or MCP: credentials stay encrypted on the connection.
02
Build the automation
Wire triggers, AI steps and Freshsales actions in the visual builder.
03
Test and activate
Dry-run against sample data, then activate. Every run lands in history.
Ready to connect Freshsales to the native engine?
Start an automation run: triggers, AI steps, CRM and run history, plus 1000+ more apps.
Freshsales FAQ
Frequently asked questions about the Freshsales integration
Setup takes less than 5 minutes. Connect your Freshsales account, configure your voice agent preferences, and start automating your phone calls immediately.


