Matrix
Open standard for interoperable, decentralized, real-time communication

How the flow runs
A native automation connects Matrix to calls, CRM and run history.
What the engine includes
No-code flows for Matrix: triggers, AI steps, CRM and history in Famulor.
Triggers
Calls, bookings, inbound webhooks, schedules and CRM events start the flow.
AI steps
Generate text, extract fields, branch and loop, inside the builder.
CRM & apps
Native CRM actions plus 1000+ connected apps on the automation platform.
Available actions
Actions Famulor can run in Matrix from an automation run.
Custom API Call
Make a custom API call to a specific endpoint
Matrix
Open standard for interoperable, decentralized, real-time communication
Send Message
Send a message to a room
Live in three steps
Connect Matrix in the automation platform.
1
Connect your Matrix account
OAuth, API key or MCP: credentials stay encrypted on the connection.
2
Build the automation
Wire triggers, AI steps and Matrix actions in the visual builder.
3
Test and activate
Dry-run against sample data, then activate. Every run lands in history.
Ready to connect Matrix to the native engine?
Start an automation run: triggers, AI steps, CRM and run history, plus 1000+ more apps.
Matrix FAQ
Frequently asked questions about the Matrix integration
Setup takes less than 5 minutes. Connect your Matrix account, configure your voice agent preferences, and start automating your phone calls immediately.


