Xentral
German ERP platform (Augsburg) for e-commerce and manufacturing covering orders, inventory and fulfilment.

How the flow runs
A native automation connects Xentral to calls, CRM and run history.
Use cases with Famulor
How to automate Xentral with the native automation platform.

Create a Xentral sales order after a phone order is confirmed

Trigger verification calls for high-risk orders

Notify customers by call about delivery delays
What the engine includes
No-code flows for Xentral: triggers, AI steps, CRM and history in Famulor.
Triggers
Calls, bookings, inbound webhooks, schedules and CRM events start the flow.
AI steps
Generate text, extract fields, branch and loop, inside the builder.
CRM & apps
Native CRM actions plus 1000+ connected apps on the automation platform.
Xentral, designed for AI agents.
Convert Xentral to agentic-first. Milian builds the automation workflow, connects it to your assistant, and runs it in the conversation or on a schedule.
AI-Native Automation
Milian turns your brief into a workflow and connects it to the right assistant.
Milian Missions
Run work now, during a conversation, or on a schedule. Milian uses your connected apps.
Agentic E-Commerce
Agents read context, write data back, and complete the next process step themselves.

Available actions
Actions Famulor can run in Xentral from an automation run.

Create sales order
Create a sales order

Get order
Retrieve an order

Update customer
Update a customer record

Available triggers
Events in Xentral that start a native Famulor flow.

New order
Fires when a sales order is created

Order shipped
Fires when an order is shipped
Live in three steps
Connect Xentral in the automation platform.
01
Connect your Xentral account
OAuth, API key or MCP: credentials stay encrypted on the connection.
02
Build the automation
Wire triggers, AI steps and Xentral actions in the visual builder.
03
Test and activate
Dry-run against sample data, then activate. Every run lands in history.
Ready to connect Xentral to the native engine?
Start an automation run: triggers, AI steps, CRM and run history, plus 1000+ more apps.
Xentral FAQ
Frequently asked questions about the Xentral integration
Setup takes less than 5 minutes. Connect your Xentral account, configure your voice agent preferences, and start automating your phone calls immediately.


