Famulor accepts appointment requests for inspection, tire changes, or MOT and enters them directly into your workshop planner.
Hundreds of calls per day during peak times (October/Easter).
Customers are stuck in hold loops forever and get annoyed.
Service assistants are stressed and make mistakes.
Scales infinitely: Accepts 50 calls simultaneously.
Books appointments directly in the DMS (Dealer Management System).
Proactively reminds customers of upcoming maintenance (Outbound).
The parts of the platform that take the call, book the slot, and write the outcome back.
Automatically call hundreds of customers to schedule tire change appointments.
Asks: "Do you need a replacement car?" or "Will you wait on site?".
The AI understands and notes license plates and mileage flawlessly.
Set duration for tire change vs. inspection.
Release free slots for the AI.
Forward phone number.
Availability
Bookings
Staff Stress
βDuring tire-change season, Famulor books appointments autonomously, noticeably relieving the service team.β
Every lost call is a lost workshop order.
Secures workshop utilization even when reception staff is sick.
Increases upsells by consistently asking (wipers, oil).
Costs a fraction of an additional call center agent.
Famulor syncs with the CRM, calendar and helpdesk you already run.
Not visually yet, but it can request and validate key numbers (HSN/TSN) over the phone.
Start an agent for this workflow and call it in the next few minutes.
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Agent is trained to discuss Famulor services and book appointments.

Famulor representative