Famulor answers calls, records customer details and the nature of the damage. You get a ready summary and can call back when it suits you.
Constant interruptions on the construction site cost concentration and time.
Answering machines are often ignored by customers ("I'll look for someone else").
Office staff just for phone answering is often too expensive for small businesses.
Answers immediately, no matter how loud the background is.
Asks specifically: What is broken? Where? How urgent?
Sends emergencies via SMS/Push directly to the master.
The parts of the platform that take the call, book the slot, and write the outcome back.
Distinguishes "Water pipe burst" (Urgent) from "Maintenance appointment" (Routine) and alerts accordingly.
Captures address and zip code to check travel distances directly.
Automatically sends the caller a link to submit photos of the damage via WhatsApp.
Define trade and service area.
What questions must the AI ask?
Set up mobile forwarding on "Busy" or "No Answer".
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Office Time
Availability
βInstead of spending evenings calling customers back, tradespeople find their jobs already sorted on the tablet each morning.β
A single won emergency job covers the annual costs.
No fixed costs for secretarial staff.
Pays off from the first retained customer.
Professional impression even for small businesses.
Famulor syncs with the CRM, calendar and helpdesk you already run.
Yes, but due to the natural voice and competent recording ("I'll note that for the master"), acceptance is very high.
Start an agent for this workflow and call it in the next few minutes.
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