It answers calls while you are on site and asks what is broken, where and how urgent. Emergencies like a burst pipe go straight to you by SMS, routine jobs arrive together in a summary. Customers send photos of the damage through a WhatsApp link.
With Famulor, your agent picks up.
The phone rings, but your hands are full. If you don't answer, the customer calls the next one.
Without Famulor
Constant interruptions on the construction site cost concentration and time.
Answering machines are often ignored by customers ("I'll look for someone else").
Office staff just for phone answering is often too expensive for small businesses.
With Famulor
Answers immediately, no matter how loud the background is.
Asks specifically: What is broken? Where? How urgent?
Sends emergencies via SMS/Push directly to the master.
Distinguishes "Water pipe burst" (Urgent) from "Maintenance appointment" (Routine) and alerts accordingly.
Captures address and zip code to check travel distances directly.
Automatically sends the caller a link to submit photos of the damage via WhatsApp.
Define trade and service area.
What questions must the AI ask?
Set up mobile forwarding on "Busy" or "No Answer".
Famulor syncs with the CRM, calendar and helpdesk you already run.
languages
countries with local numbers
integrations
always on
Pick a vertical. The same agent answers inbound calls, runs outbound campaigns, and picks up the thread on WhatsApp and email. In 120 languages.
Working in another vertical? The agent is built from your own knowledge base, flow and tools: see the agent builder.
Yes, but due to the natural voice and competent recording ("I'll note that for the master"), acceptance is very high.
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