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Native automations

Shopware

German open-commerce platform (Schöppingen) powering thousands of online shops across Europe.

Back to integrationsE-Commerce3 Actions2 Triggers
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Famulor

How the flow runs

A native automation connects Shopware to calls, CRM and run history.

1Connect your Shopware account
2Build the automation
3Test and activate

Use cases with Famulor

How to automate Shopware with the native automation platform.

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Confirm new Shopware orders with an AI verification call

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Trigger a win-back call for abandoned carts

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Call customers proactively when a back-ordered item ships

What the engine includes

No-code flows for Shopware: triggers, AI steps, CRM and history in Famulor.

Triggers

Calls, bookings, inbound webhooks, schedules and CRM events start the flow.

AI steps

Generate text, extract fields, branch and loop, inside the builder.

CRM & apps

Native CRM actions plus 1000+ connected apps on the automation platform.

Milian for Shopware

Shopware, designed for AI agents.

Convert Shopware to agentic-first. Milian builds the automation workflow, connects it to your assistant, and runs it in the conversation or on a schedule.

AI-Native Automation

Milian turns your brief into a workflow and connects it to the right assistant.

Milian Missions

Run work now, during a conversation, or on a schedule. Milian uses your connected apps.

Agentic E-Commerce

Agents read context, write data back, and complete the next process step themselves.

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3 Actions

Available actions

Actions Famulor can run in Shopware from an automation run.

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Get order

Retrieve an order

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Update order

Update order status

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Get customer

Retrieve a customer

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2 Triggers

Available triggers

Events in Shopware that start a native Famulor flow.

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New order

Fires when an order is placed

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Order status changed

Fires when an order status changes

Live in three steps

Connect Shopware in the automation platform.

  1. 01

    Connect your Shopware account

    OAuth, API key or MCP: credentials stay encrypted on the connection.

  2. 02

    Build the automation

    Wire triggers, AI steps and Shopware actions in the visual builder.

  3. 03

    Test and activate

    Dry-run against sample data, then activate. Every run lands in history.

Ready to connect Shopware to the native engine?

Start an automation run: triggers, AI steps, CRM and run history, plus 1000+ more apps.

Shopware FAQ

Frequently asked questions about the Shopware integration

Setup takes less than 5 minutes. Connect your Shopware account, configure your voice agent preferences, and start automating your phone calls immediately.