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Automatiseringen

Intercom

Klantberichtplatform voor verkoop, marketing en ondersteuning

Terug naar integratiesCRM & verkoop22 Acties21 Triggers
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Famulor

Zo loopt de flow

Een native automatisering koppelt Intercom aan calls, CRM en historie.

1Verbind je Intercom-account
2Bouw de automatisering
3Testen en activeren

Wat de engine meeneemt

No-code-flows voor Intercom: triggers, AI, CRM en historie in Famulor.

Triggers

Calls, boekingen, webhooks, schema's en CRM-events starten de flow.

AI-stappen

Tekst genereren, velden extraheren, vertakken en loopen, in de builder.

CRM & apps

Native CRM-acties plus 1000+ verbonden apps.

Milian voor Intercom

Intercom, ontworpen voor AI-agents.

Maak Intercom agentic-first. Milian bouwt de automatiseringsworkflow, koppelt die aan je assistant en voert hem uit in het gesprek of volgens een planning.

AI-Native Automation

Milian zet je briefing om in een workflow en koppelt die aan de juiste assistant.

Milian Missions

Voer werk direct, tijdens een gesprek of volgens een planning uit met je gekoppelde apps.

Agentic-first CRM & verkoop

Agents lezen context, schrijven gegevens terug en voeren zelf de volgende processtap uit.

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22 Acties

Beschikbare acties

Acties die Famulor in Intercom uitvoert vanuit een run.

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Add Note

Add a note to a user

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Add note to conversation

Add a note (for other admins) to an existing conversation

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Add/Remove Tag on Company

Attach or remove a tag from a specific company.

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Add/Remove Tag on Contact

Attach or remove a tag from a specific contact.

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Add/Remove Tag on Conversation

Attach or remove a tag from a specific conversation.

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Create Article

Creates a new article in your Help Center.

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Create Conversation

Creates a new conversation from a contact.

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Create or Update Lead

Create or update an Intercom lead.If an ID is provided, the lead will be updated.

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Create Ticket

Creates a new ticket.

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Create User

Creates a new user.

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Create/Update User

Update a user within intercom given an email address.

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Custom API Call

Make a custom API call to a specific endpoint

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Find Company

Finds an existing company.

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Find Conversation

Searches for conversations using various criteria

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Find Lead

Finds an existing lead.

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Find User

Finds an existing user.

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Intercom

Customer messaging platform for sales, marketing, and support

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List Tags

List all tags.

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Reply to conversation

Reply (as an admin) to a conversation with a contact

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Retrieve a Conversation

Retrieves a specific conversation by ID.

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Send Message

Send a message to a contact (only allowed by admins)

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Update Ticket

Updates an existing ticket.

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21 Triggers

Beschikbare triggers

Events in Intercom die een native Famulor-flow starten.

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Contact Replied

Triggers when a contact replies to a Conversation in Intercom.

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Conversation assigned to any Intercom admin

Triggers when a conversation is assigned to an admin

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Conversation Closed

Triggers when a conversation is closed.

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Conversation snoozed

Triggers when a conversation is snoozed

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Conversation unsnoozed

Triggers when a conversation is unsnoozed

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Conversation was rated

Triggers when a conversation is rated

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Intercom

Customer messaging platform for sales, marketing, and support

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Lead Added Email

Triggers when a lead enters an email address.

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Lead Converted To User

Triggers when a lead is converted to a user.

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New Company

Triggers when a new company is created.

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New Conversation

Triggers when a conversation is created by a user or lead (not an admin).

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New Lead

Triggers when a new lead is created.

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New Ticket

Triggers when a new ticket is created.

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New User

Triggers when a new user is created.

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Note added to conversation

Triggers when a note is added to a conversation

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Reply from a user or lead

Triggers when a reply is received from a user or lead (not an admin)

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Reply from an Intercom admin

Triggers when a reply is received from an Intercom admin (not a user or lead)

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Tag added to a conversation part

Triggers when a conversation part is tagged.

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Tag Added to Lead

Triggers when a tag is added to a lead.

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Tag Added to User

Triggers when a tag is added to a user.

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Updated Contact

Triggers when a contact is updated.

In drie stappen live

Koppel Intercom in het automatiseringsplatform.

  1. 01

    Verbind je Intercom-account

    OAuth, API-key of MCP: credentials blijven versleuteld op de connection.

  2. 02

    Bouw de automatisering

    Koppel triggers, AI-stappen en Intercom-acties in de visuele builder.

  3. 03

    Testen en activeren

    Dry-run met voorbeelddata, daarna activeren. Elke run gaat naar de historie.

Intercom FAQ

Veelgestelde vragen over de Intercom-integratie

De installatie duurt minder dan 5 minuten. Verbind je Intercom-account, stel je spraakagent in en start direct met automatiseren.

Intercom koppelen aan de native engine?

Start een run: triggers, AI, CRM en historie, plus 1000+ apps.