Intercom
Plataforma de mensajería de clientes para ventas, marketing y soporte
Así corre el flujo
Una automatización nativa conecta Intercom con llamadas, CRM e historial.
Qué incluye el motor
Flujos no-code para Intercom: triggers, IA, CRM e historial en Famulor.
Triggers
Llamadas, reservas, webhooks, horarios y eventos CRM inician el flujo.
Pasos de IA
Generar texto, extraer campos, ramificar y repetir, en el builder.
CRM y apps
Acciones CRM nativas más 1000+ apps conectadas.
Intercom, diseñado para agentes de IA.
Convierte Intercom en agentic-first. Milian crea el workflow de automatización, lo conecta con tu asistente y lo ejecuta en la conversación o de forma programada.
AI-Native Automation
Milian convierte tu briefing en un workflow y lo conecta con el asistente adecuado.
Milian Missions
Ejecuta tareas ahora, durante una conversación o de forma programada con tus apps conectadas.
CRM y ventas agentic-first
Los agentes leen contexto, escriben datos y completan el siguiente paso del proceso.
Acciones disponibles
Acciones que Famulor ejecuta en Intercom desde una automatización.
Add Note
Add a note to a user
Add note to conversation
Add a note (for other admins) to an existing conversation
Add/Remove Tag on Company
Attach or remove a tag from a specific company.
Add/Remove Tag on Contact
Attach or remove a tag from a specific contact.
Add/Remove Tag on Conversation
Attach or remove a tag from a specific conversation.
Create Article
Creates a new article in your Help Center.
Create Conversation
Creates a new conversation from a contact.
Create or Update Lead
Create or update an Intercom lead.If an ID is provided, the lead will be updated.
Create Ticket
Creates a new ticket.
Create User
Creates a new user.
Create/Update User
Update a user within intercom given an email address.
Custom API Call
Make a custom API call to a specific endpoint
Find Company
Finds an existing company.
Find Conversation
Searches for conversations using various criteria
Find Lead
Finds an existing lead.
Find User
Finds an existing user.
Intercom
Customer messaging platform for sales, marketing, and support
List Tags
List all tags.
Reply to conversation
Reply (as an admin) to a conversation with a contact
Retrieve a Conversation
Retrieves a specific conversation by ID.
Send Message
Send a message to a contact (only allowed by admins)
Update Ticket
Updates an existing ticket.
Disparadores disponibles
Eventos en Intercom que inician un flujo nativo de Famulor.
Contact Replied
Triggers when a contact replies to a Conversation in Intercom.
Conversation assigned to any Intercom admin
Triggers when a conversation is assigned to an admin
Conversation Closed
Triggers when a conversation is closed.
Conversation snoozed
Triggers when a conversation is snoozed
Conversation unsnoozed
Triggers when a conversation is unsnoozed
Conversation was rated
Triggers when a conversation is rated
Intercom
Customer messaging platform for sales, marketing, and support
Lead Added Email
Triggers when a lead enters an email address.
Lead Converted To User
Triggers when a lead is converted to a user.
New Company
Triggers when a new company is created.
New Conversation
Triggers when a conversation is created by a user or lead (not an admin).
New Lead
Triggers when a new lead is created.
New Ticket
Triggers when a new ticket is created.
New User
Triggers when a new user is created.
Note added to conversation
Triggers when a note is added to a conversation
Reply from a user or lead
Triggers when a reply is received from a user or lead (not an admin)
Reply from an Intercom admin
Triggers when a reply is received from an Intercom admin (not a user or lead)
Tag added to a conversation part
Triggers when a conversation part is tagged.
Tag Added to Lead
Triggers when a tag is added to a lead.
Tag Added to User
Triggers when a tag is added to a user.
Updated Contact
Triggers when a contact is updated.
En tres pasos
Conecta Intercom en la plataforma de automatización.
01
Conecta tu cuenta de Intercom
OAuth, API key o MCP: las credenciales quedan cifradas en la conexión.
02
Construye la automatización
Une triggers, pasos de IA y acciones de Intercom en el builder visual.
03
Prueba y activa
Dry-run con datos de ejemplo y activa. Cada ejecución va al historial.
Intercom FAQ
Preguntas frecuentes sobre la integración de Intercom
La configuracion tarda menos de 5 minutos. Conecta tu cuenta de Intercom, define las preferencias del asistente de voz y comienza a automatizar de inmediato.
¿Conectar Intercom al motor nativo?
Lanza una automatización: triggers, IA, CRM e historial, más 1000 apps.