Intercom
Kunden-Messaging-Plattform für Verkauf, Marketing und Support
So läuft der Flow
Ein nativer Automat verbindet Intercom mit Anrufen, CRM und Run-History.
Was die Engine mitbringt
No-Code-Flows für Intercom: Trigger, KI-Steps, CRM und History in Famulor.
Trigger
Calls, Buchungen, Inbound-Webhooks, Zeitpläne und CRM-Events starten den Flow.
KI-Steps
Text erzeugen, Felder extrahieren, Bedingungen und Loops, direkt im Builder.
CRM & Apps
Native CRM-Aktionen plus 1000+ verbundene Apps über die Automationsplattform.
Intercom, für AI Agents gebaut.
Mach Intercom agentic-first. Milian baut den Automation-Workflow, verbindet ihn mit deinem Assistant und führt ihn direkt im Gespräch oder zeitgesteuert aus.
AI-Native Automation
Milian erstellt den Workflow aus deinem Briefing und verbindet ihn mit dem passenden Assistant.
Milian Missions
Starte Aufgaben sofort, im Gespräch oder zeitgesteuert. Milian nutzt dabei deine verbundenen Apps.
Agentic CRM & Vertrieb
Agents lesen Kontext, schreiben Daten zurück und führen den nächsten Prozessschritt selbst aus.
Verfügbare Aktionen
Aktionen, die Famulor in Intercom aus einem Automationslauf ausführt.
Add Note
Add a note to a user
Add note to conversation
Add a note (for other admins) to an existing conversation
Add/Remove Tag on Company
Attach or remove a tag from a specific company.
Add/Remove Tag on Contact
Attach or remove a tag from a specific contact.
Add/Remove Tag on Conversation
Attach or remove a tag from a specific conversation.
Create Article
Creates a new article in your Help Center.
Create Conversation
Creates a new conversation from a contact.
Create or Update Lead
Create or update an Intercom lead.If an ID is provided, the lead will be updated.
Create Ticket
Creates a new ticket.
Create User
Creates a new user.
Create/Update User
Update a user within intercom given an email address.
Custom API Call
Make a custom API call to a specific endpoint
Find Company
Finds an existing company.
Find Conversation
Searches for conversations using various criteria
Find Lead
Finds an existing lead.
Find User
Finds an existing user.
Intercom
Customer messaging platform for sales, marketing, and support
List Tags
List all tags.
Reply to conversation
Reply (as an admin) to a conversation with a contact
Retrieve a Conversation
Retrieves a specific conversation by ID.
Send Message
Send a message to a contact (only allowed by admins)
Update Ticket
Updates an existing ticket.
Verfügbare Auslöser
Ereignisse in Intercom, die einen nativen Famulor-Flow starten.
Contact Replied
Triggers when a contact replies to a Conversation in Intercom.
Conversation assigned to any Intercom admin
Triggers when a conversation is assigned to an admin
Conversation Closed
Triggers when a conversation is closed.
Conversation snoozed
Triggers when a conversation is snoozed
Conversation unsnoozed
Triggers when a conversation is unsnoozed
Conversation was rated
Triggers when a conversation is rated
Intercom
Customer messaging platform for sales, marketing, and support
Lead Added Email
Triggers when a lead enters an email address.
Lead Converted To User
Triggers when a lead is converted to a user.
New Company
Triggers when a new company is created.
New Conversation
Triggers when a conversation is created by a user or lead (not an admin).
New Lead
Triggers when a new lead is created.
New Ticket
Triggers when a new ticket is created.
New User
Triggers when a new user is created.
Note added to conversation
Triggers when a note is added to a conversation
Reply from a user or lead
Triggers when a reply is received from a user or lead (not an admin)
Reply from an Intercom admin
Triggers when a reply is received from an Intercom admin (not a user or lead)
Tag added to a conversation part
Triggers when a conversation part is tagged.
Tag Added to Lead
Triggers when a tag is added to a lead.
Tag Added to User
Triggers when a tag is added to a user.
Updated Contact
Triggers when a contact is updated.
In drei Schritten live
Intercom in der Automationsplattform verbinden.
01
Intercom-Konto verbinden
OAuth, API-Key oder MCP: Credentials bleiben verschlüsselt in der Connection.
02
Automation bauen
Trigger, KI-Steps und Intercom-Aktionen im visuellen Builder verknüpfen.
03
Testen und aktivieren
Dry-Run gegen Beispieldaten, dann aktivieren. Jeder Lauf landet in der History.
Intercom FAQ
Häufige Fragen zur Intercom-Integration
Die Einrichtung dauert weniger als 5 Minuten. Verbinde dein Intercom-Konto, konfiguriere die Praeferenzen deines Sprachagenten und starte sofort mit der Automatisierung.
Intercom mit der nativen Engine verbinden?
Starte einen Automationslauf: Trigger, KI-Steps, CRM und Run-History, plus 1000+ weitere Apps.