Famulor

Famulor

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Famulor 2.0New platform: workspaces, builder, move
Agent BuilderDesign conversation flows visually, no code
LoopAI-native business calling for the team
Inbound CallsA receptionist that answers every call
Outbound CampaignsReach thousands of leads with natural calls
WhatsApp & SMSOne agent across voice, WhatsApp and SMS
Multi-ChannelVoice, WhatsApp, Slack, Teams: one agent
EmailOwn address, threaded replies and send

MemoryAgents that remember callers next time
KnowledgeCrawl, docs, auto-sync: one index
BookingBooks real calendar slots on the call
Milian AIWorkspace AI that builds agents with you
AnalyticsTranscripts, outcomes and insights
Quality & QAScorecards and cohort quality runs
Integrations & API1000+ apps, REST API and Connect AI
AutomationsTriggers, AI steps, CRM, run history

Revenue AutopilotTurn leads into revenue on autopilot.
SimulationsTest before you publish a change
Live MonitoringListen in, whisper, take over
White-LabelResell under your brand and pricing
Flow BuilderVisual agent builder in the browser
Voice CloningClone a voice in 30 seconds
Supported LanguagesSTT coverage and TTS voices by provider
MCP ConnectorMCP server for your AI client

Answering ServiceEvery ring gets a human-sounding answer
AI SecretaryScreen calls, take messages, run the calendar
AI SupportResolve common support calls without a queue
Booking & FAQsAnswer scheduling questions and book the slot
SalesQualify sales leads and book the next conversation
Speed to LeadCall new leads while interest is fresh

Lead Re-engagementReconnect with leads and book the next step
AI Call CenterReach thousands of leads with natural voice calls
AlternativesFamulor compared
White-LabelResell under your own brand, domain and pricing
ROI CalculatorCalculate your savings with AI agents
Developer PlatformREST API, MCP server and webhooks

FeaturedBook a live demoSee Famulor answer and place calls on your own funnel.Book a demo

HealthcareAppointment scheduling and patient intake
Waste & RecyclingCoordinate containers, collections and service
Home ServicesBook jobs while your crew is on the roof
Real Estate AgentQualify buyers and book viewings 24/7
InsuranceClaims intake and policy renewals
LegalClient intake without the phone tag

Law Firm IntakeQualify new matters without the phone tag
E-CommerceOrder status and returns, answered instantly
RecruitingScreen hundreds of candidates in hours
HospitalityReservations and guest requests, every language
SaaS CompaniesQualify product inquiries and book demos directly
All industriesFrom healthcare to waste and recycling

FeaturedVoice agent playbookHow to launch an AI voice agent, step by step.Read the playbook

BlogGuides and product news
Enterprise QuoteCustom pricing for large teams
DocsAPI reference and platform guides
Trust CenterSecurity, privacy and sub-processors
SupportAnswers to common questions
Download AppiOS and Android app
Brand AssetsLogos, colors and brand guidelines

PlaybookHow to launch an AI voice agent
About usTeam, story and our offices
PartnersAgencies and resellers
StartupsOne year sponsored
ContactTalk to a human (or one of our agents)
CareersJoin the Famulor team
CommunityLearn and connect with Famulor users

Featured2026 State of Voice AIWhy 2026 is the year voice agents move from pilot to production.Read the report

Channels

Loop Inbound Calls Outbound Campaigns WhatsApp & SMS Multi-Channel Email

Workspace

Memory Knowledge Booking Milian AI

Operate

Analytics Quality & QA Integrations & API Automations Revenue Autopilot Simulations Live Monitoring

Builder

Famulor 2.0 Agent Builder White-Label Flow Builder Voice Cloning Supported Languages MCP Connector

Answering Service AI Secretary AI Support Booking & FAQs Sales Speed to Lead Lead Re-engagement AI Call Center Alternatives White-Label ROI Calculator Developer Platform

Healthcare Waste & Recycling Home Services Real Estate Agent Insurance Legal Law Firm Intake E-Commerce Recruiting Hospitality SaaS Companies All industries

Blog Enterprise Quote Docs Trust Center Support Download App Brand Assets Playbook About us Partners Startups Contact Careers Community

Always onFor MSPs & IT Providers

The Intelligent Helpdesk That Writes Tickets Meet SLAs, Manage Technicians

Famulor answers your customers' calls, creates tickets in your system, and alerts on-call staff only for real emergencies.

Test Helpdesk Demo Call

Your agent0:00

Incoming call

Ticket Creation
On-Call Routing
Status Updates

∼

What does an AI helpdesk do for IT service providers?

It takes incident calls and writes complete tickets with category and priority. Server down or forgotten password: critical cases go straight to the on-call technician, based on your on-call calendar. During known outages it tells callers right away.

With Famulor, your agent picks up.

Before and after

Flip the switch. Problem solved.

In IT service, minutes count. If a server is down, the technician needs to know immediately.

Without Famulor

Inefficient Incident Intake

Technicians are woken up for "Printer not working".
Tickets are incomplete ("Internet is down") and require follow-up questions.
SLA violations due to missed calls.

With Famulor

AI Dispatcher

Qualifies the problem (Server Down vs. Forgot Password).
Creates complete tickets with category and priority.
Escalates critical incidents via call/SMS to the on-call technician.

What the agent handles

Takes the calls. Does the work.

01
Ticket Creation
Speech-to-Text: The call is transcribed and created directly as a ticket in Autotask/ConnectWise.
02
On-Call Routing
Checks the on-call calendar and forwards emergencies to the technician on duty.
03
Status Updates
Proactively informs callers about known major outages ("We are aware of the outage in Zone A").

How it works

Live in a few steps

01
Connect PSA
API access to ticketing system.
02
Emergency Rules
What constitutes a Prio-1 ticket?
03
On-Call Calendar
Who is on duty when?

Integrations

Connects with your tools

Famulor syncs with the CRM, calendar and helpdesk you already run.

PagerDutyAlerting

See integrations

Famulor in numbers

One platform for every call.

0

languages

0

countries with local numbers

0+

integrations

24/7

always on

Industries

Voice AI for your industry, from AI receptionist to outbound campaigns

Pick a vertical. The same agent answers inbound calls, runs outbound campaigns, and picks up the thread on WhatsApp and email. In 120 languages.

AI receptionist for clinics

Answers every call, books appointments and sends reminders on its own.

AI phone agent for home services

Picks up while the crew is on a roof and logs the address and job.

AI voice agent for real estate

Qualifies buyers, answers listing questions and books viewings.

AI telephony for insurers

Takes claims intake and writes structured fields straight to the CRM.

AI receptionist for law firms

Client intake without phone tag: matter type, deadlines, callback slot.

AI support for e-commerce

Order status, returns and FAQs, answered instantly around the clock.

AI screening for recruiting

Screens candidates in parallel, collects answers and books interviews.

AI front desk for hospitality

Reservations and guest requests in 120 languages, confirmed by WhatsApp.

Waste & recycling

AI dispatch for waste firms

Takes container orders, schedules pickups and answers route questions.

AI receptionist for dealerships

Books service slots, qualifies sales leads and follows up on WhatsApp.

AI hotline for logistics

Answers tracking questions, takes orders and escalates urgent jobs to dispatch.

AI advisor for education

Qualifies prospects, answers course questions and books consultations.

All industries

From healthcare to waste and recycling

Working in another vertical? The agent is built from your own knowledge base, flow and tools: see the agent builder.

FAQ

Questions before you go live

The AI can guide users through the process for password resets but does not perform security-critical changes itself.

Through keyword spotting ("Server down", "Production stopped") and sentiment analysis.

Yes. Famulor is GDPR-compliant with EU hosting. You control recordings, transcripts and retention periods.

Yes. With a warm transfer your team hears a short briefing first, so the caller never repeats themselves. You decide when and to whom calls go.

More use cases

Your agent can also do this.

Insurance claims

Logistics dispatch

Dealerships and workshops

Live Demo

Sounds unreal? Try it now with a free test call

Curious how our AI agents work?

Get a hands-on experience by trying a free demo call. Fill in your details, and our AI representative will call you instantly.

Agent is trained to discuss Famulor services and book appointments.

Demo AI agent

Demo AI agent

Famulor representative

🇺🇸English

The call will automatically end after 5 minutes

SLIDE TO CALL

Slide the button to the right

You will receive an SMS verification code

Call the agent yourself

Start an agent for this workflow and call it in the next few minutes.

Start free Book a demo

Famulor

BEK Service GmbH Westendstr. 2A 87439 Kempten (Allgäu) Germany

BEK SERVICE LTD 20-22 Wenlock Road London, England, N1 7GU United Kingdom Company number: 12590587

Famulor AI L.L.C Office A-28, Sheikh Suhail Maktoum Building Port Saeed, Deira, Dubai United Arab Emirates

Ask AI about Famulor:

ChatGPT
Claude
Perplexity
Grok

4.5 out of 5· 35 reviewsRated onOMR Reviews4.8·Trustpilot4.0

Platform

Product
Famulor Booking
AI Voice Agents
AI Translate
AI Avatar
Messaging
Workflows
Integrations
Analytics
Voice Library
TTS Providers
Languages
Supported Languages
Revenue Autopilot
Call Transfer
Book Appointments
Knowledge Base
Navigate IVR
Batch Call
Post Call Analysis

Explore

Flow Builder
WhatsApp AI
Voice Cloning
Outbound Campaigns
Web Widget
Custom Dashboard
Mid-Call Tools
Browser Use
AI Coach
SIP Integration
AI Prompt Editor
MCP Connector
API Reference
Famulor CLI
Famulor SDK
Academy
SSO & SCIM
Shopify AI Agent
BYOC
White-Label Reseller
KYC Verification
Phone Numbers
Lead Kanban
Filler Audio
Conversation History
DTMF & Keypad

Solutions

Sales
Speed to Lead
Appointment Setting
Lead Re-engagement
Features
AI Call Center
Inbound Calls
Voicebot
AI Receptionist
Answering Service
AI Secretary
AI Support
Booking & FAQs
Real Estate Agent
Dentist Reception
Law Firm Intake
White-Label
Alternatives
Cal.com alternative
Calendly alternative
Login
Download App
Changelog
Developer Platform
ROI Calculator

Resources

Docs
Pricing
Enterprise Quote
Setup
Twilio Calculator
Telnyx Calculator
Best AI Voice Agents
Glossary
From Retell AI
From VAPI
From Synthflow
Cal.com
Calendly
Acuity Scheduling
eTermin
HighLevel
meetergo
Google Calendar
Outlook Calendar
CalDAV
ICS / iCal
Zapier

Industries

Education
Higher Education
Mortgage
Insurance
Consumer Lending
Home Services
Waste & Recycling
All industries

Company

Sales
Support
Community
Enterprise
Affiliate Program
Partners
Startups
Events
Blog
Status
Product Hunt
About us
Made for every conversation
White-Label in action
Careers
Brand
Imprint
Privacy
Terms
Use Policy
DPA
Trust Center

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© 2026 BEK Service GmbH

All Systems Operational

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