Triage the panic, book the rest
Take appointment requests, vaccination reminders and after-hours emergencies — so the waiting room gets the vets, not the switchboard.
Llamada en curso…
Dónde suelen fallar las llamadas
Los mismos problemas aparecen en casi todas las colas antes de que intervenga un agente.
The waiting room and the phone compete
While a pet is on the table, owners are still calling about food orders, rechecks and 'is this urgent'. Those calls slip or interrupt care.
After-hours panic hits voicemail
A swallowed toy at 22:00 needs instructions, not a mailbox. Owners who cannot get through drive to the next clinic.
Missed vaccinations and empty slots
Without reminder calls, annual vaccines slip and last-minute cancels leave a consult unused.
Milian · Agente de IA
Llamada entrante
Llama el dueño de una mascota
Milian atiende al instante y abre el flujo adecuado. Sector: clínicas veterinarias.
Dónde el agente te ahorra trabajo
Creado para las llamadas que tu equipo atiende cada día. Sin guiones genéricos.
Appointment booking
The agent books against vet and room calendars, capturing species and reason so the consult is prepared.
Emergency triage
Symptom questions you define sort a true emergency from a same-day sick slot, then route or book accordingly.
Vaccination and recheck reminders
Outbound calls remind owners of due vaccines, worming and post-op checks before the date slips.
Food and medication refills
Prescription diet and repeat medication requests capture the product and offer a pickup window.
Night line
After-hours callers still get a calm first answer, with genuine emergencies transferred to on-call or the clinic you name.
Preparado para cualquier volumen
Tres cifras muestran lo que el agente aporta en cada llamada.
Lower cost of handling the practice phone
Reachability for owners, including nights
Faster appointment booking versus callback chains
Las piezas detrás de este flujo
Las partes de la plataforma que tu equipo más usa para este flujo.
Preguntas antes de empezar
It follows the triage questions you publish and routes emergencies. It does not diagnose or prescribe — those stay with the vet.
Pruébalo con tu equipo
Activa un agente para este flujo, dale una tarea y llámalo en unos minutos.
