Zendesk
Klantenservicesoftware en ondersteuningssysteem
Zo loopt de flow
Een native automatisering koppelt Zendesk aan calls, CRM en historie.
Wat de engine meeneemt
No-code-flows voor Zendesk: triggers, AI, CRM en historie in Famulor.
Triggers
Calls, boekingen, webhooks, schema's en CRM-events starten de flow.
AI-stappen
Tekst genereren, velden extraheren, vertakken en loopen, in de builder.
CRM & apps
Native CRM-acties plus 1000+ verbonden apps.
Beschikbare acties
Acties die Famulor in Zendesk uitvoert vanuit een run.
Add Comment to Ticket
Append a public/private comment to a ticket.
Add Tag to Ticket
Apply one or more tags to a ticket.
Create Organization
Create a new organization record.
Create Ticket
Create a new ticket in Zendesk.
Create User
Add a new user to the Zendesk instance.
Custom API Call
Make a custom API call to a specific endpoint
Delete User
Remove a user and associated records from the account.
Find Organization(s)
Search organizations by name, domain, external ID, or other criteria.
Find Ticket(s)
Search tickets by ID, field, or content.
Find User(s)
Search users by email, name, role, or other criteria.
Update Organization
Update existing organization fields.
Update Ticket
Modify ticket fields or status via API call.
Zendesk
Customer service software and support ticket system
Beschikbare triggers
Events in Zendesk die een native Famulor-flow starten.
New Action on Ticket
Fires when the specified ticket updates. Requires a Zendesk Trigger with Notify active webhook.
New Organization
Fires when a new organization record is created. Uses Zendesk event webhook (no Trigger needed).
New Suspended Ticket
Fires when a ticket is suspended. Requires a Zendesk Trigger with Notify active webhook. Suspended tickets auto-delete after 14 days.
New Ticket
Fires when a new ticket is created (optionally filtered by organization). Requires a Zendesk Trigger with Notify active webhook.
New ticket in view
Triggers when a new ticket is created in a view
New User
Fires when a new user is created. Uses Zendesk event webhook (no Trigger needed).
Tag Added to Ticket
Fires when a ticket update includes the specified tag. Requires a Zendesk Trigger with Notify active webhook.
Updated Ticket
Fires when an existing ticket is updated. Requires a Zendesk Trigger with Notify active webhook.
Zendesk
Customer service software and support ticket system
In drie stappen live
Koppel Zendesk in het automatiseringsplatform.
1
Verbind je Zendesk-account
OAuth, API-key of MCP: credentials blijven versleuteld op de connection.
2
Bouw de automatisering
Koppel triggers, AI-stappen en Zendesk-acties in de visuele builder.
3
Testen en activeren
Dry-run met voorbeelddata, daarna activeren. Elke run gaat naar de historie.
Zendesk koppelen aan de native engine?
Start een run: triggers, AI, CRM en historie, plus 1000+ apps.
Zendesk FAQ
Veelgestelde vragen over de Zendesk-integratie
De installatie duurt minder dan 5 minuten. Verbind uw Zendesk-account, stel uw spraakagent in en start direct met automatiseren.