Tables booked even when the pass is slammed
Take reservations, allergen questions and takeaway orders without pulling a server off the floor — including the hours you're not open.
Llamada en curso…
Dónde suelen fallar las llamadas
Los mismos problemas aparecen en casi todas las colas antes de que intervenga un agente.
Service is not the time to answer the phone
Friday 19:30, the pass is full, the phone is ringing. A missed reservation is a table the restaurant next door will take.
Guests book when you're closed
Lunch spots get evening calls. If nobody answers after kitchen close, the booking never happens.
No-shows freeze a table
Without a confirmation call, a four-top that doesn't arrive is covers you already turned away at the door.
Milian · Agente de IA
Llamada entrante
Llama un comensal
Milian atiende al instante y abre el flujo adecuado. Sector: restaurantes.
Dónde el agente te ahorra trabajo
Creado para las llamadas que tu equipo atiende cada día. Sin guiones genéricos.
Table reservations
The agent checks live availability and books covers, including large groups, against your reservation book.
Allergen and menu questions
Guests hear what's in the dish from your knowledge base — not from a waiter guessing between tables.
Takeaway and delivery intake
Phone orders capture the items, time and pickup name, then land in the system you already use.
Reservation reminders
A confirmation call or WhatsApp the day of releases the table if the guest can't make it.
WhatsApp bookings
The same agent takes a reservation over WhatsApp for guests who would rather not call during dinner somewhere else.
After-close line
When the kitchen is dark, the booking line still answers — so tomorrow's lunch is already on the book.
Preparado para cualquier volumen
Tres cifras muestran lo que el agente aporta en cada llamada.
Reservation calls answered during service and after close
Booking line that does not depend on a free server
Languages a guest can book in
Las piezas detrás de este flujo
Las partes de la plataforma que tu equipo más usa para este flujo.
Preguntas antes de empezar
Once connected to your reservation book or a tool like OpenTable or Resmio, it only offers times that are actually open.
Pruébalo con tu equipo
Activa un agente para este flujo, dale una tarea y llámalo en unos minutos.
