Tables booked even when the pass is slammed
Take reservations, allergen questions and takeaway orders without pulling a server off the floor — including the hours you're not open.
Anruf läuft…
Wo Anrufe oft schieflaufen
Diese Probleme tauchen in fast jeder Warteschlange auf, lange bevor ein Agent übernimmt.
Service is not the time to answer the phone
Friday 19:30, the pass is full, the phone is ringing. A missed reservation is a table the restaurant next door will take.
Guests book when you're closed
Lunch spots get evening calls. If nobody answers after kitchen close, the booking never happens.
No-shows freeze a table
Without a confirmation call, a four-top that doesn't arrive is covers you already turned away at the door.
Milian · KI-Agent
Anruf geht ein
Ein Gast ruft an
Milian nimmt sofort ab und öffnet den passenden Branchenablauf. Bereich: Gastronomie.
Wo der Agent dir Arbeit abnimmt
Gebaut für die Anrufe, die dein Team täglich bearbeitet. Kein Standardskript.
Table reservations
The agent checks live availability and books covers, including large groups, against your reservation book.
Allergen and menu questions
Guests hear what's in the dish from your knowledge base — not from a waiter guessing between tables.
Takeaway and delivery intake
Phone orders capture the items, time and pickup name, then land in the system you already use.
Reservation reminders
A confirmation call or WhatsApp the day of releases the table if the guest can't make it.
WhatsApp bookings
The same agent takes a reservation over WhatsApp for guests who would rather not call during dinner somewhere else.
After-close line
When the kitchen is dark, the booking line still answers — so tomorrow's lunch is already on the book.
Für jedes Anrufvolumen gebaut
Drei Zahlen zeigen, was der Agent bei jedem Anruf leistet.
Reservation calls answered during service and after close
Booking line that does not depend on a free server
Languages a guest can book in
Die Bausteine hinter diesem Ablauf
Diese Teile der Plattform nutzt dein Team für diesen Ablauf am häufigsten.
Fragen vor dem Start
Once connected to your reservation book or a tool like OpenTable or Resmio, it only offers times that are actually open.
So arbeitet Famulor für dein Team
Starte einen Agenten für diesen Ablauf, gib ihm eine Aufgabe und ruf ihn in wenigen Minuten selbst an.
