Tables booked even when the pass is slammed
Take reservations, allergen questions and takeaway orders without pulling a server off the floor — including the hours you're not open.
Appel en cours…
Là où les appels se compliquent
Les mêmes problèmes reviennent dans presque toutes les files avant qu’un agent intervienne.
Service is not the time to answer the phone
Friday 19:30, the pass is full, the phone is ringing. A missed reservation is a table the restaurant next door will take.
Guests book when you're closed
Lunch spots get evening calls. If nobody answers after kitchen close, the booking never happens.
No-shows freeze a table
Without a confirmation call, a four-top that doesn't arrive is covers you already turned away at the door.
Milian · Agent IA
Appel entrant
Un client appelle
Milian décroche immédiatement et ouvre le bon flux pour les restaurants.
Là où l’agent vous libère du temps
Conçu pour les appels que votre équipe traite chaque jour. Aucun script générique.
Table reservations
The agent checks live availability and books covers, including large groups, against your reservation book.
Allergen and menu questions
Guests hear what's in the dish from your knowledge base — not from a waiter guessing between tables.
Takeaway and delivery intake
Phone orders capture the items, time and pickup name, then land in the system you already use.
Reservation reminders
A confirmation call or WhatsApp the day of releases the table if the guest can't make it.
WhatsApp bookings
The same agent takes a reservation over WhatsApp for guests who would rather not call during dinner somewhere else.
After-close line
When the kitchen is dark, the booking line still answers — so tomorrow's lunch is already on the book.
Prêt pour chaque volume d’appels
Trois chiffres montrent ce que l’agent apporte à chaque appel.
Reservation calls answered during service and after close
Booking line that does not depend on a free server
Languages a guest can book in
Les briques derrière ce flux
Les éléments de la plateforme que votre équipe utilise le plus pour ce flux.
Questions avant de commencer
Once connected to your reservation book or a tool like OpenTable or Resmio, it only offers times that are actually open.
Testez-le avec votre équipe
Lancez un agent pour ce flux, donnez-lui une tâche et appelez-le dans quelques minutes.
