A front desk that still answers when everyone's at the chair
Book treatments, run recall for prophylaxis, and triage a toothache after hours — without the reception drowning during a crown prep.
Llamada en curso…
Dónde suelen fallar las llamadas
Los mismos problemas aparecen en casi todas las colas antes de que intervenga un agente.
Reception cannot work the phone and the chair
During treatments the line rings through. Appointment requests, recalls and 'does my insurance cover this' pile up or bounce.
Toothaches happen at 21:00
After-hours pain that hits voicemail is a patient at the Notdienst — or at another practice in the morning.
Empty chairs from forgotten recalls
Prophylaxis only fills the book if someone actually calls. Manual recall lists slip when the day is already overbooked.
Milian · Agente de IA
Llamada entrante
Llama un paciente
Milian atiende al instante y abre el flujo adecuado. Sector: clínicas dentales.
Dónde el agente te ahorra trabajo
Creado para las llamadas que tu equipo atiende cada día. Sin guiones genéricos.
Appointment booking
New visits, reschedules and cancellations sync to provider and chair calendars, confirmed by SMS.
Recall and prophylaxis
Outbound recall calls bring patients back for the six-month clean, and book the next one in the same conversation.
Emergency triage
Acute pain is assessed with the questions you set, then routed to on-call or given the next emergency slot.
Same-day fills
A cancellation frees a chair that the waitlist can take within minutes, not at the next morning huddle.
Billing and insurance questions
Standard Heil- und Kostenplan and co-pay questions get a consistent answer; estimates stay with the practice.
After-hours line
Evening callers still reach someone who can book or escalate, instead of an answering machine.
Preparado para cualquier volumen
Tres cifras muestran lo que el agente aporta en cada llamada.
Lower cost of running the practice phone
Toothache and booking line outside opening hours
Faster scheduling versus reception callback chains
Las piezas detrás de este flujo
Las partes de la plataforma que tu equipo más usa para este flujo.
Preguntas antes de empezar
No. It asks the triage questions you define, books emergency slots, and routes genuine red-flag symptoms to your on-call or Notdienst number.
Pruébalo con tu equipo
Activa un agente para este flujo, dale una tarea y llámalo en unos minutos.
