A front desk that still answers when everyone's at the chair
Book treatments, run recall for prophylaxis, and triage a toothache after hours — without the reception drowning during a crown prep.
Appel en cours…
Là où les appels se compliquent
Les mêmes problèmes reviennent dans presque toutes les files avant qu’un agent intervienne.
Reception cannot work the phone and the chair
During treatments the line rings through. Appointment requests, recalls and 'does my insurance cover this' pile up or bounce.
Toothaches happen at 21:00
After-hours pain that hits voicemail is a patient at the Notdienst — or at another practice in the morning.
Empty chairs from forgotten recalls
Prophylaxis only fills the book if someone actually calls. Manual recall lists slip when the day is already overbooked.
Milian · Agent IA
Appel entrant
Un patient appelle
Milian décroche immédiatement et ouvre le bon flux pour les cabinets dentaires.
Là où l’agent vous libère du temps
Conçu pour les appels que votre équipe traite chaque jour. Aucun script générique.
Appointment booking
New visits, reschedules and cancellations sync to provider and chair calendars, confirmed by SMS.
Recall and prophylaxis
Outbound recall calls bring patients back for the six-month clean, and book the next one in the same conversation.
Emergency triage
Acute pain is assessed with the questions you set, then routed to on-call or given the next emergency slot.
Same-day fills
A cancellation frees a chair that the waitlist can take within minutes, not at the next morning huddle.
Billing and insurance questions
Standard Heil- und Kostenplan and co-pay questions get a consistent answer; estimates stay with the practice.
After-hours line
Evening callers still reach someone who can book or escalate, instead of an answering machine.
Prêt pour chaque volume d’appels
Trois chiffres montrent ce que l’agent apporte à chaque appel.
Lower cost of running the practice phone
Toothache and booking line outside opening hours
Faster scheduling versus reception callback chains
Les briques derrière ce flux
Les éléments de la plateforme que votre équipe utilise le plus pour ce flux.
Questions avant de commencer
No. It asks the triage questions you define, books emergency slots, and routes genuine red-flag symptoms to your on-call or Notdienst number.
Testez-le avec votre équipe
Lancez un agent pour ce flux, donnez-lui une tâche et appelez-le dans quelques minutes.
