A front desk that still answers when everyone's at the chair
Book treatments, run recall for prophylaxis, and triage a toothache after hours — without the reception drowning during a crown prep.
Anruf läuft…
Wo Anrufe oft schieflaufen
Diese Probleme tauchen in fast jeder Warteschlange auf, lange bevor ein Agent übernimmt.
Reception cannot work the phone and the chair
During treatments the line rings through. Appointment requests, recalls and 'does my insurance cover this' pile up or bounce.
Toothaches happen at 21:00
After-hours pain that hits voicemail is a patient at the Notdienst — or at another practice in the morning.
Empty chairs from forgotten recalls
Prophylaxis only fills the book if someone actually calls. Manual recall lists slip when the day is already overbooked.
Milian · KI-Agent
Anruf geht ein
Ein Patient ruft an
Milian nimmt sofort ab und öffnet den passenden Branchenablauf. Bereich: Zahnarztpraxen.
Wo der Agent dir Arbeit abnimmt
Gebaut für die Anrufe, die dein Team täglich bearbeitet. Kein Standardskript.
Appointment booking
New visits, reschedules and cancellations sync to provider and chair calendars, confirmed by SMS.
Recall and prophylaxis
Outbound recall calls bring patients back for the six-month clean, and book the next one in the same conversation.
Emergency triage
Acute pain is assessed with the questions you set, then routed to on-call or given the next emergency slot.
Same-day fills
A cancellation frees a chair that the waitlist can take within minutes, not at the next morning huddle.
Billing and insurance questions
Standard Heil- und Kostenplan and co-pay questions get a consistent answer; estimates stay with the practice.
After-hours line
Evening callers still reach someone who can book or escalate, instead of an answering machine.
Für jedes Anrufvolumen gebaut
Drei Zahlen zeigen, was der Agent bei jedem Anruf leistet.
Lower cost of running the practice phone
Toothache and booking line outside opening hours
Faster scheduling versus reception callback chains
Die Bausteine hinter diesem Ablauf
Diese Teile der Plattform nutzt dein Team für diesen Ablauf am häufigsten.
Fragen vor dem Start
No. It asks the triage questions you define, books emergency slots, and routes genuine red-flag symptoms to your on-call or Notdienst number.
So arbeitet Famulor für dein Team
Starte einen Agenten für diesen Ablauf, gib ihm eine Aufgabe und ruf ihn in wenigen Minuten selbst an.
