Turn the missed ring into a trial session
Answer membership questions, book trial sessions and win back cancellations — even while the floor is in the middle of a class.
Llamada en curso…
Dónde suelen fallar las llamadas
Los mismos problemas aparecen en casi todas las colas antes de que intervenga un agente.
Nobody is at the desk during peak
Coaches are on the floor, classes are running, and the prospect who called about a trial hangs up and signs somewhere else.
After-hours inquiries go cold
Membership questions at 21:00 are high intent. A voicemail is usually the last you hear of them.
Cancellations leave without a conversation
Without a structured win-back call, at-risk members churn before anyone offers a pause, a smaller plan or a check-in.
Milian · Agente de IA
Llamada entrante
Llama un socio
Milian atiende al instante y abre el flujo adecuado. Sector: gimnasios.
Dónde el agente te ahorra trabajo
Creado para las llamadas que tu equipo atiende cada día. Sin guiones genéricos.
Trial sessions and tours
The agent books a trial or studio tour against trainer calendars and captures the prospect's goals on the call.
Membership and pricing questions
Plans, joining fees and opening hours come from your knowledge base, consistently, instead of whoever last read the sheet.
Class reservations
Members can reserve a spot in tomorrow's HIIT from the phone line, with a reminder before the class.
Win-back and freeze offers
Outbound calls reach cancelling or inactive members with the retention offer you set — pause, downgrade, comeback rate.
No-show reminders
Trial sessions get a reminder so the slot is not held for someone who forgot.
Cancellation intake
When someone does want to cancel, the reason is captured cleanly and routed — not lost in a front-desk argument.
Preparado para cualquier volumen
Tres cifras muestran lo que el agente aporta en cada llamada.
More trial sessions booked from the same inquiry volume
Membership line that answers during class and after close
Lower cost of handling studio phone inquiries
Las piezas detrás de este flujo
Las partes de la plataforma que tu equipo más usa para este flujo.
Preguntas antes de empezar
Yes — connected trainer calendars are the source of truth. The trial is confirmed on the call, not as a 'we'll call you back'.
Pruébalo con tu equipo
Activa un agente para este flujo, dale una tarea y llámalo en unos minutos.
