Turn the missed ring into a trial session
Answer membership questions, book trial sessions and win back cancellations — even while the floor is in the middle of a class.
Anruf läuft…
Wo Anrufe oft schieflaufen
Diese Probleme tauchen in fast jeder Warteschlange auf, lange bevor ein Agent übernimmt.
Nobody is at the desk during peak
Coaches are on the floor, classes are running, and the prospect who called about a trial hangs up and signs somewhere else.
After-hours inquiries go cold
Membership questions at 21:00 are high intent. A voicemail is usually the last you hear of them.
Cancellations leave without a conversation
Without a structured win-back call, at-risk members churn before anyone offers a pause, a smaller plan or a check-in.
Milian · KI-Agent
Anruf geht ein
Ein Mitglied ruft an
Milian nimmt sofort ab und öffnet den passenden Branchenablauf. Bereich: Fitnessstudios.
Wo der Agent dir Arbeit abnimmt
Gebaut für die Anrufe, die dein Team täglich bearbeitet. Kein Standardskript.
Trial sessions and tours
The agent books a trial or studio tour against trainer calendars and captures the prospect's goals on the call.
Membership and pricing questions
Plans, joining fees and opening hours come from your knowledge base, consistently, instead of whoever last read the sheet.
Class reservations
Members can reserve a spot in tomorrow's HIIT from the phone line, with a reminder before the class.
Win-back and freeze offers
Outbound calls reach cancelling or inactive members with the retention offer you set — pause, downgrade, comeback rate.
No-show reminders
Trial sessions get a reminder so the slot is not held for someone who forgot.
Cancellation intake
When someone does want to cancel, the reason is captured cleanly and routed — not lost in a front-desk argument.
Für jedes Anrufvolumen gebaut
Drei Zahlen zeigen, was der Agent bei jedem Anruf leistet.
More trial sessions booked from the same inquiry volume
Membership line that answers during class and after close
Lower cost of handling studio phone inquiries
Die Bausteine hinter diesem Ablauf
Diese Teile der Plattform nutzt dein Team für diesen Ablauf am häufigsten.
Fragen vor dem Start
Yes — connected trainer calendars are the source of truth. The trial is confirmed on the call, not as a 'we'll call you back'.
So arbeitet Famulor für dein Team
Starte einen Agenten für diesen Ablauf, gib ihm eine Aufgabe und ruf ihn in wenigen Minuten selbst an.
